Order To Cash Operations New Associate

Skill required: Order to Cash - Order Management


Designation: Order to Cash Operations New Associate


Qualifications:Any Graduation


Years of Experience:Fresher /0 to 1 years


What would you do You will be aligned with our Finance Operations vertical and will be helping us order management Reconciliation process
CSS Warranty and Claims team is responsible for end-to-end order management activities, including claims management, account reconciliations, return creation and processing, and order processing for service providers and customers. The team ensures accurate transaction handling, timely issue resolution, and efficient support throughout the warranty and claims lifecycle.
Assess, design, build and implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment
Assess, design, build and implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment


What are we looking for

Analytical Thinking

Claims Analysis

Claims Processing

Ability to meet deadlines

Ability to perform under pressure

Ability to work well in a team

Adaptable and flexible

Agility for quick learning


Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
Manage multiple queues across Consumer Shared Services ensuring smooth operations.
Monitor and manage KROs, SLA adherence, and Quality performance across all assigned queues.
Ensure 100% compliance with process guidelines, policies, and audit requirements.
Please note that this role may require you to work in rotational shifts


Qualification Any Graduation