Order To Cash Operations New Associate-Voice

Skill required: Order to Cash - Accounts Receivable Ledger Maintenance


Designation: Order to Cash Operations New Associate


Qualifications:Any Graduation


Years of Experience:0 to 1 years

Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.


What would you do The New Associate Order to Cash is responsible for supporting end-to-end O2C operations including Billing, Accounts Receivable (AR), Cash Applications, and Reconciliations. The role ensures timely and accurate processing of customer transactions, adherence to SLAs, and compliance with internal controls while delivering high-quality service to clients.


What are we looking for Qualifications: Bachelor - degree with Finance specializationYears of Experience :0 to 1 years


Roles and Responsibilities:

Key ResponsibilitiesOrder to Cash Operations

Execute day-to-day Order to Cash (O2C) activities in line with defined processes and service level agreements (SLAs).

Understand end-to-end O2C flow from order booking to cash realization.Billing

Perform accurate and timely invoice generation as per customer contracts and pricing terms.

Validate billing data, resolve billing discrepancies, and coordinate with upstream/downstream teams.

Ensure compliance with client-specific billing guidelines and tax requirements.Accounts Receivable (AR)

Maintain customer accounts and monitor open receivables and aging.

Support AR activities including posting, adjustments, credit/debit notes, and write-offs as per policy.

Assist in reducing Days Sales Outstanding (DSO) by following standard AR processes.Cash Applications

Apply customer payments accurately against open invoices using remittance advice.

Handle lockbox, bank transfers, and electronic payments.

Identify and resolve unapplied and unidentified cash in a timely manner.Reconciliations

Perform bank, cash, and AR reconciliations to ensure ledger accuracy.

Investigate and resolve reconciliation differences and mismatches.

Support period-end and month-end close activities.Key Skills & Competencies

Strong attention to detail and analytical skills

Ability to work independently with limited supervision

Effective communication with internal teams and clients

Time management and SLA-driven mindset

Willingness to support 247 rotational shift operations as required

Complete Work from office


Qualification Any Graduation