Order To Cash Operations Associate

Skill required: Order to Cash - Order Management
Designation: Order to Cash Operations Associate
Qualifications:BCom/Master of Business Administration/B.B.M
Years of Experience:1 to 3 years

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.
What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. Receive and deposit customer payments, apply cash remittances and credits/ adjustments, maintain bad debt reserves and allowances, prepare Accounts Receivable reporting, and post and reconcile Accounts Receivable activity to the general ledger
What are we looking for Understanding of the Invoice-to-Cash (I2C) cycle invoice generation, delivery, collections, cash application, and reconciliation Ability to maintain and update customer master data including billing addresses, payment terms, and contact details Basic knowledge of credit card billing processes and PCI compliance requirements for handling cardholder data Familiarity with dispute and deduction logging capturing reason codes, supporting documentation, and routing to relevant teams Exposure to collections workflows including dunning letters, customer statements, and payment reminder sequences Awareness of bad debt identification and the escalation process for write-off recommendationsMicrosoft Office Suite, Sales Order Processing, Billing Processing, Invoice Processing, Invoice Processing Operations, Accounts Receivable Ledge Maintenance, Cash Application, Cash Application Processing, Collections Processing, Credit management Assessment, Billing and Revenue Management, Key Performance Indicators (KPI), Performance Measurement Analysis and Improvement, People Management, Workforce Management (WFM), Presentation Delivery, Accounts Receivable (AR)Order to Cash (OTC), Accounts Receivable (AR), Microsoft ExcelWritten and Verbal Communication, Agility for quick learning, Ability to perform under pressure
Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour expected interactions are within your own team and direct supervisorYou will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignmentsThe decisions that you make would impact your own workYou will be an individual contributor as a part of a team, with a predetermined, focused scope of workPlease note that this role may require you to work in rotational shifts


Qualification
BCom,Master of Business Administration,B.B.M