Order To Cash Operations Analyst

Skill required: Order to Cash - Collections Processing

Designation: Order to Cash Operations Analyst

Qualifications:Any Graduation

Years of Experience:3 to 5 years

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song- all powered by the world-s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.

What would you do

You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data reports, whilst conducting analysis and reconciling transactions.

Optimizing working capital providing real time visibility and end to end management of revenue and cash flow and streamlining billing processes This team over looks the entire processes that starts from customers inquiry sales order to delivery and invoicing The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers The role requires a good understanding of cash applications the process of applying unapplied cash reconciliation of suspense account in cash application and process them from payment receipt to finalization

Manage OTC collection disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc.

Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries).

What are we looking for

Role Summary

The resource will support end-to-end Credit Collections operations within the Order to Cash (OTC) function, including credit review, accounts receivable collections, dispute handling, and cash resolution activities.

The role requires strong customer communication, analytical skills, and coordination across internal functions to ensure timely collections and effective credit risk management.

Key Responsibilities

1. Collections Management

Perform collections follow-ups based on ageing reports and overdue balances

Initiate dunning activities (emails|calls) to customers for payment


Roles and Responsibilities:

In this role you are required to do analysis and solving of lower-complexity problems.

Your day to day interaction is with peers within Accenture before updating supervisors.

In this role you may have limited exposure with clients and or Accenture management.

You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments.

The decisions you make impact your own work and may impact the work of others.

You will be an individual contributor as a part of a team, with a focused scope of work.

Please note that this role may require you to work in rotational shifts
QualificationAny Graduation