Order To Cash Associate | Cash Apps | Collections

Role & responsibilities

• Role of Cash app/Billing/Collections for global customers
• Must have good knowledge in working on MS office applications.
• Reporting actual Billing/Cash Applications Collections against monthly targets
• Quality review of Cash Application/Billing process
• Follow up through mails and calls
• Escalation of issues to Stake holders.
• Should be able to solve & help customers and business teams in case of queries related to their invoices

Preferred candidate profile

• Commerce and accounting background
• Ability to analyse the past due receivables
• 3-5 Years of experience mainly in BPO.
• Good Oral and Written communication skills
• Experience in follow up through mails and calls
• Worked on Billing/Cash App/Collections
• AR process knowledge (Preferably End to End)