Order To Cash - Advance Analyst

Responsibilities

Name of the Position Team Member Level Staff 

Account receivable associate is responsible for all outgoing monies from the company.

The responsibilities include, but are not limited to:

• Experience in Order to cash process. 
• Access new customer credit/Extend Customer Credit/Monitor Existing Customer Credit/Manage Credit Holds
• New Customer Setup/Creation/Process Change Request/Modification
• Run duplicate check to prevent duplicate customer master entries. 
• Customer Payments - Download bank statement/Apply cash remittances and credit adjustments/Follow up on missing inputs/supporting required.
• Processing cash, check and general adjustments resulting from completion of reconciliation. 
• Reconciling receipts as recorded in the general ledger system with the available reports. 
• Posting customer payments by recording cash, checks, and credit card transactions.
• Following the cash application process and procedures to accurately apply payments to customer.accounts in a timely manner 
• Analyze customer account balances/define collection strategies/following customer for overdue invoices.
• Sending dunning letters to customers, updating receivables by totaling unpaid invoices. 
• Research dispute/deductions/Process dispute deduction adjustments
• Researching and applying unallocated cash 
• Processing refund requests and resolving returned check items. 
• Verifying validity of account discrepancies by obtaining and investigating information from sales,trade promotions, customer service departments, and customers 
• Maintaining an accurate aging report 
• Getting information from the customer regarding the end customer dispute .