IE
Order Management - Process Specialist | 2-5 Years
Innova ESI Private Limited · Pune · onsite · Posted 49d ago
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About this role
About the Job:-
Role: Process Specialist – Order Management / Q2C / S2F / Quality
Employment Type: Full-time
Location: Pune
Shift- Rotational Shift, Cab facilities available
Role Overview
We are hiring Process Specialists with relevant experience in Order Management, Quote-to-Cash (Q2C), Source-to-Fulfill (S2F), and SAP.
Key Responsibilities
- Manage end-to-end Order Management / Q2C / S2F activities.
- Ensure accurate and timely processing of transactions.
- Monitor process quality and SLA adherence.
- Perform quality checks and resolve process-related issues.
- Coordinate with internal stakeholders for timely resolution.
- Follow defined SOPs, process guidelines, and compliance requirements.
- Identify and support opportunities for process improvement.
Key Skills
- Order Management
- Quote-to-Cash (Q2C)
- Source-to-Fulfill (S2F)
- Strong hands on experience on SAP.
Candidate Profile
- Relevant experience in Order Management / Q2C / S2F / Quality.
- Strong communication and interpersonal skills.
- Good analytical and problem-solving abilities.
- Ability to work in a process-driven environment.
- Willingness to work from the Pune location.
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Skills
SAPQuote-to-Cash Q2CSource-to-Fulfill S2FOrder Management