Order Management Executive

Role & responsibilities

1.Attending orders calls from doctors, patients, hospitals etc. for receiving orders

2.Making sales invoices for the orders received

3.Making Purchase, Sales, Goods Returned, E-waybill entries in the software (Training for software will be provided).

4. Coordination with respective departments for maintaining proper operational flow

5. Attending customer queries regarding order tracking

6. Making payment follow up calls

7. Preparing certain MIS reports and submitting those to the clients when required

8. Maintaining and filing documentation for different products and clients

9.Invoice Generation

10.Compliance with company policy and client requirement

11.Coordination with branch operations team

12.Verifying bills and resolve discrepancies

13.Maintaining comprehensive records of all invoices, payments, and related financial transactions

14. Prepare regular reports on billing activities, outstanding invoices, and payment status