Oracle Transport Management OTM expert
Nexcen It Services · Remote · remote · Posted 57d ago
Undisclosed5–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
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Job Description
- Total 5 plus years OTM experience
- At least 2 Full life cycle implementations in mid to large projects across various industry segments
- Advanced SQL knowledge required in addition to XML
- Strong functional system configuration skills are required with core OTM functionality and all the modules including shipment planning and execution, freight settlement, sourcing, fleet management
- Should have excellent customer service skills
- Should be an excellent team player
- Should be able to handle multiple workstreams
- Must have OTM support experience and ITIL knowhow
- Solution design and system architecture knowledge desirable
- Experience in B2B Integration using various standards and methods (EDI, API)
- Knowledge of other Order Management and/ or Transport Management Systems advantageous
- Educational background in Computer Science preferred
- Responsible for leading the L2 support wokstream
- During the transition phase should be responsible for establishing and owning the support processes
- Should lead the knowledge acquisition from the clients support team members
- Mentor other L2 support team members
- Responsible for monitoring support KPIs and delivering against SLAs
- Provide guidance for intake of new customer rollouts into the Support portfolio
- Collaborate with Bespoke systems support to ensure faster resolution
- Perform minor enhancements or direct issues to the App Dev team
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Transport ManagementSystem architectureMonitoringotmXMLSQLFreightOrder ManagementComputer ScienceEDI