Oracle PPM Consultant

Exp 5 to 8 years

Role: Oracle PPM Consultant

Shift Timings: 2PM to 11 IST

Job Description:

Position Summary:
We are seeking an Oracle Fusion Cloud : Finance PPM (Project Portfolio Management) Consultant with at least 5 years of experience in Oracle Projects, including Costing and Billing modules, to join our team in a support-focused role. The ideal candidate will have a strong background in Oracle Projects and possess excellent communication skills to provide high-quality support to our clients.

Key Responsibilities:

• Provide daily support and maintenance for Oracle Fusion Cloud Finance: Projects, with a primary focus on Costing and Billing modules.
• Troubleshoot and resolve user issues, system errors in a timely manner.
• Collaborate with business users to understand support requests and deliver effective solutions.
• Work & deliver Enhancements
• Monitor business flows and proactively identify potential issues.
• Participate in root cause analysis and recommend process improvements.
• Document support activities, resolutions, and standard operating procedures.
• Ensure seamless communication with stakeholders and deliver excellent client service.

Qualifications:

• Minimum of 5 years’ experience in Oracle Projects, specifically in Costing and Billing modules.
• Proven experience in an application support environment, ideally within Oracle PPM.
• Strong understanding of Oracle Cloud PPM and business processes related to project management.
• Bachelor’s degree in Information Technology, Business, Finance, or a related field (or equivalent experience).

Desired Skills:

• Excellent verbal and written communication skills.
• Strong analytical and problem-solving capabilities.
• Ability to manage multiple support requests and prioritize tasks effectively.
• Experience with incident management, Service Requests, Problem Management and support ticketing systems.
• Experience with other Oracle modules is a plus.
• Flexible to work in Shifts