Oracle Identity Manager

Key Responsibilities:

• Provide L3 support and administration for Oracle Identity Manager (OIM).
• Handle complex incidents, troubleshooting, root-cause analysis, and problem management.
• Design, develop, and maintain OIM provisioning workflows and processes.
• Develop and customize OIM connectors for applications such as AD, LDAP, databases, SAP, and other enterprise applications.
• Work on user provisioning, de-provisioning, reconciliation, role management, and access certification.
• Configure and troubleshoot OIM adapters, scheduled jobs, reconciliation rules, approval workflows, and request management.
• Develop and troubleshoot Java-based customizations and OIM plugins.
• Integrate OIM with Oracle Access Manager (OAM), LDAP/AD, WebLogic, and other IAM components.
• Perform application onboarding and develop/customize provisioning solutions.
• Analyze application/server logs and resolve production issues.
• Perform performance tuning and support upgrades, patches, and migrations.
• Coordinate with application, infrastructure, security, and vendor teams for complex issues.
• Prepare RCA, technical documentation, and knowledge articles.

Mandatory Skills:

• Strong experience in Oracle Identity Manager (OIM).
• OIM provisioning and reconciliation.
• OIM connectors and adapters.
• Java/J2EE, XML, SQL.
• LDAP / Active Directory.
• Oracle WebLogic Server.
• IAM concepts: Provisioning, SSO, RBAC, authentication and authorization.
• Experience in L3 production support and incident/problem management.

Good to Have:

• Oracle Identity Governance (OIG).
• Oracle Access Manager (OAM).
• Oracle Unified Directory (OUD).
• SailPoint or other IAM tools.
• REST/SOAP API integration.
• IAM migration and upgrade experience.
• ITIL processes and ServiceNow.