Oracle Field Service Cloud

Virtual Connect Solutions · Pune · onsite · Posted 49d ago

Not disclosedFresherfulltimeSourced from Foundit

About a minute. You'll make an account on the way through.

About this role

We are looking for an experienced Oracle Field Service Cloud (OFSC) / Oracle Fusion Field Service Consultant to implement, configure, integrate, and support field-service solutions. The consultant will work with business and technical teams to translate field-service requirements into scalable OFSC solutions.

Key Responsibilities

Configure and implement Oracle Field Service Cloud (OFSC).
Analyze business requirements for scheduling, dispatching, routing, capacity, and field operations.
Configure Activities, Activity Types, Resources, Work Skills, Work Zones, Calendars, and Capacity.
Configure and optimize Routing and Scheduling.
Configure Resource Management and Resource Calendars.
Design and implement technician workflows and mobility processes.
Support Capacity/Quota management and appointment booking.
Configure Forms, Mobility, Screens, User Types, and Access Controls.
Develop and maintain integrations between OFSC and external systems such as Oracle ERP, Oracle CX, CRM, WMS, and third-party applications.
Work with REST APIs, SOAP/web services, file-based integrations, and integration middleware where applicable.
Monitor and troubleshoot integration and application issues.
Perform functional testing, integration testing, UAT support, and production deployment.
Prepare technical/functional documentation and provide knowledge transfer.
Support production incidents and perform root-cause analysis.
Work with business stakeholders, developers, integration teams, and Oracle support.

Required Skills

OFSC Core

Oracle Field Service Cloud / Oracle Fusion Field Service
Activity Management
Resource Management
Work Skills
Work Zones
Capacity Management
Quota Management
Routing
Scheduling
Resource Calendars
Mobility
Forms and Screens
User Types and permissions
Configuration and troubleshooting

Integration

REST APIs
SOAP APIs
JSON / XML
Webhooks/events
Oracle Integration Cloud (OIC)
ERP/CRM integrations
Understanding of master and transactional data flows

Technical

Basic SQL
API testing tools such as Postman
JSON/XML
Troubleshooting and log analysis
Understanding of cloud-based applications

Good to Have

Oracle Fusion Cloud knowledge
Oracle ERP / SCM / CX experience
Oracle Integration Cloud
Experience with large field-service implementations
Knowledge of telecommunications, utilities, manufacturing, HVAC, or other field-service industries
Agile/Scrum experience

Skills: field service,ofsc,oracle

Sourced from foundit

Skills

Oracle Fusion Field ServiceWork ZonesAPI testing tools such as PostmanForms and ScreensResource CalendarsTroubleshooting and log analysisUnderstanding of cloud-based applicationsUser Types and permissionsWork SkillsResource ManagementMobilityOracle Integration CloudCapacity managementConfiguration And TroubleshootingSOAP APIsbasic sqlRoutingJSONwebhookquota managementOracle Field Service CloudActivity ManagementXMLREST APIScheduling