Optometrist

Role: Optometrist

Reporting To: Store Manager

Location: Retail Store

Position Summary

As an Optometrist, you are the technical expert and the heartbeat of our customer experience. You will deliver gold-standard vision care, precise eye examinations, and seamless clinical service, ensuring every customer walks out with clarity, confidence, and the perfect optical solution.

Key Responsibilities

1. Clinical Excellence & Eye Quality Assurance

• Perform comprehensive eye examinations using modern instruments to evaluate visual acuity, perception, focus, and coordination.
• Deliver accurate diagnoses and tailored vision care recommendations based on individual customer needs.
• Maintain strict standards for eye testing quality, precision, and patient safety.

2. Exceptional Customer Experience & Sales Conversion

• Welcome every customer with warmth and urgency, establishing an immediate rapport.
• Walk customers through the eye exam process to build trust and educate them on their optical health.
• Partner with retail sales associates to explain prescriptions and seamlessly convert prospective patients into satisfied buyers.
• Proactively solve recurring customer challenges and go the extra mile to deliver exceptional service.

3. Store Operations & Inventory Management

• Utilize the store POS system to process optical records and clinical transactions accurately.
• Collaborate with cross-functional teams to track custom orders from testing to final customer hand-off.
• Assist in inventory care, stock accuracy, and store visual presentation to minimize shrinkage.

4. Hygiene, Safety & Professional Standards

• Maintain clean, sanitized, and fully functional eye-testing equipment and clinical areas.
• Uphold professional grooming, attire, and dress code standards to reflect a premium brand image.
• Adhere to all safety and store security guidelines for team members and customers.

What We Are Looking For

• Education: Degree or Diploma in Optometry from a recognized institution.
• Skills: Strong clinical diagnostic skills, excellent patient communication, and a customer-first mindset.
• Traits: Proactive problem solver, team player, and detail-oriented professional.