Optiva PLM Support
HCL Technologies · Remote · hybrid · Posted today
Undisclosed3–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Provide L2/L3 application support for Optiva PLM.
- Troubleshoot and resolve incidents, service requests, and application-related issues.
- Support Optiva functionalities related to product development, formulations/recipes, specifications, ingredients/raw materials, and product data.
- Perform root-cause analysis for recurring application issues.
- Work with business users to understand issues and provide timely resolutions.
- Support application configurations, enhancements, testing, and production deployments.
- Coordinate with development, infrastructure, database, and business teams for issue resolution.
- Perform data analysis and troubleshoot application/data-related problems.
- Support interfaces and integrations between Optiva and other enterprise applications.
- Prepare and maintain support documentation, SOPs, known-error documentation, and knowledge articles.
- Participate in incident/problem management and production-support
Sourced from naukri
Skills
Optiva PLM
About HCLTech
HCL Technologies
IT Services & Consulting
119.0k+
employees
1991
35 years old
Noida, Uttar Pradesh
India
₹11.6L PA avg
Avg at HCLTech
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