Optical Billing & Delivery Executvie
Abate As · Not specified · onsite · Posted 49d ago
Undisclosed1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Purpose
To handle optical billing, order processing, product delivery, and customer coordination while ensuring accurate billing and timely delivery of spectacles, lenses, and other optical products.
Key Responsibilities - Prepare accurate bills for optical products and services.
- Receive and verify customer orders and prescriptions.
- Coordinate with the optical team for order processing and completion.
- Check spectacles and optical products before delivery.
- Ensure the correct product is delivered to the correct customer.
- Inform customers when their orders are ready for collection.
- Handle cash, card, UPI, and other payment transactions accurately.
- Maintain billing records, delivery records, and order status.
- Handle customer queries related to billing, orders, and delivery.
- Coordinate with the laboratory and other departments regarding pending orders.
- Follow up on delayed or pending orders and update customers.
- Maintain proper records of delivered and pending products.
- Support stock verification and report billing or delivery discrepancies.
- Ensure proper customer service and a professional experience.
- Follow hospital/optical department policies and procedures.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceupiHospitalCustomer QueriesProduct DeliveryOrder Processing