OPS-SABRE - Digital Tooling Initiatives Professional

Job Summary

Vice President, Digital Tooling Initiatives leads the DTI book of work (200+ JIRAs), manages the team, and owns critical programs including Japan DTI integration, new EUC framework implementation, and the Control Uplift Program. This role provides strategic leadership for DTI portfolio management, JIRA governance, regional integration. The position requires deep technical expertise in Alteryx, Power BI, and Python to guide team members and ensure technical excellence across all DTI solutions.

Location

Location: Mumbai, India

Responsibilities

• DTI Portfolio Management: Own and manage the complete DTI book of work across all four business units (SSG, CSG, MO, IWM)
• DTI Portfolio Management: Manage 200+ JIRAs spanning S1-S8 stages with clear prioritization and sequencing
• DTI Portfolio Management: Ensure greater OVS (Operations Value Scorecard) adherence through disciplined benefit tracking and documentation
• DTI Portfolio Management: Send regular portfolio updates to business unit sponsors and senior stakeholders
• DTI Portfolio Management: Conduct governance calls to review progress, risks, and dependencies across the portfolio
• DTI Portfolio Management: Drive timely escalations of risks, blockers, and resource constraints
• DTI Portfolio Management: Maintain portfolio health metrics including velocity, cycle time, and value delivery
• Program Leadership: Lead Japan DTI integration, ensuring seamless adoption of global DTI frameworks and solutions
• Program Leadership: Own implementation of new EUC (End User Computing) framework across the organization
• Program Leadership: Run the Control Uplift Program to enhance governance, documentation, and compliance across DTI solutions
• Program Leadership: Coordinate cross-regional initiatives spanning AEJ, EMEA, and Americas
• Program Leadership: Manage vendor partnerships and external resource coordination for program delivery
• Program Leadership: Track program milestones, dependencies, and success metrics
• Team Management & Development: Manage the DTI team, providing leadership, mentorship, and career development
• Team Management & Development: Foster a high-performing culture focused on quality, innovation, and collaboration
• Team Management & Development: Conduct regular 1-on-1s, performance reviews, and development planning
• Team Management & Development: Build team capabilities in Python, Alteryx, Power BI, and emerging digital tools
• Team Management & Development: Manage workload distribution, capacity planning, and resource allocation
• Team Management & Development: Ensure team wellbeing, engagement, and retention
• Team Management & Development: Recruit, onboard, and integrate new team members
• Technical Leadership: Provide technical expertise and guidance in Alteryx, Power BI, and Python to junior team members
• Technical Leadership: Review technical designs and code to ensure quality, maintainability, and best practices
• Technical Leadership: Set technical standards and frameworks for DTI solution development
• Technical Leadership: Drive technical innovation and adoption of new tools and methodologies
• Technical Leadership: Troubleshoot complex technical issues and provide hands-on support when needed
• Technical Leadership: Stay current with emerging technologies and evaluate relevance to DTI portfolio
• DTI BAU Solutions Management: Manage day-to-day operations of DTI BAU (Business As Usual) solutions serving 1,500+ users
• DTI BAU Solutions Management: Ensure service continuity, uptime, and performance of production DTI tools
• DTI BAU Solutions Management: Coordinate issue resolution, user support escalations, and maintenance activities
• DTI BAU Solutions Management: Manage solution refresh cycles, upgrades, and enhancements
• DTI BAU Solutions Management: Monitor usage, performance, and user feedback to drive continuous improvement
• DTI BAU Solutions Management: Ensure proper documentation and knowledge transfer for all BAU solutions
• Governance & Compliance: Ensure JIRA governance standards are met across all DTI initiatives
• Governance & Compliance: Drive EUC registration, documentation, and recertification processes
• Governance & Compliance: Participate in broader DTI developments and strategic planning initiatives
• Governance & Compliance: Coordinate with Risk & Control teams on compliance requirements
• Governance & Compliance: Maintain audit-ready records for all DTI solutions and processes
• Governance & Compliance: Implement quality gates and controls throughout the development lifecycle
• Agile Implementation: Participate in Scrum methodology implementation with 4-week sprint cadence
• Agile Implementation: Lead sprint planning, retrospectives, and refinement sessions
• Agile Implementation: Manage JIRA workflows including dedicated QC/QA gates
• Agile Implementation: Drive value-driven prioritization and WSJF-based decision making
• Agile Implementation: Implement explicit buffer/expedite lanes for critical business asks
• Agile Implementation: Foster continuous improvement culture through Agile practices
• Stakeholder Engagement: Build and maintain strong relationships with business unit sponsors across all divisions
• Stakeholder Engagement: Communicate portfolio status, risks, and achievements to senior leadership
• Stakeholder Engagement: Gather requirements and translate business needs into technical specifications
• Stakeholder Engagement: Manage stakeholder expectations and negotiate priorities across competing demands

Requirements

• Experience: 12-15 years (including 5+ years in digital transformation and 3+ years in leadership roles)
• Qualification: B.Tech/M.Tech in Computer Science, Engineering, or equivalent; MBA preferred

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