Operations - Transaction Monitoring AML Associate / AM

Core AML/CTF Operations

• Risk Monitoring: Conduct ongoing AML/CTF risk monitoring for clients and transactions within the APAC scope.
• Alert Management: Review, analyze, and resolve alerts in strict accordance with predefined rules and established procedures.
• Efficiency & Quality: Prioritize and resolve alerts within indicative target timelines, ensuring high standards of analytical quality and completeness.
• Reporting & Escalation: Escalate high-risk alerts to Country Compliance promptly, providing comprehensive supporting documentation and due diligence findings.
• Data Integrity: Maintain accurate records by documenting and uploading all alert analysis results and supporting materials.

Compliance & Quality Assurance

• Regulatory Alignment: Adhere to APAC procedures, BNP Paribas global policies, and evolving AML/CFT/Sanctions laws and industry best practices.
• Performance Standards: Meet established Quality Assurance (QA) standards and daily alert disposal targets, proactively notifying the Head of APAC Hub regarding potential backlogs.
• Policy Implementation: Support the team in the execution of BNP Paribas procedures and regulatory requirements.

Collaboration & Continuous Improvement

• Stakeholder Engagement: Collaborate effectively with team members and relevant stakeholders to achieve operational goals.
• Project Support: Contribute to departmental projects and User Acceptance Testing (UAT) as required.
• Agility: Demonstrate adaptability to changes in procedures, workflows, and operational scope.

Contributing Responsibilities

1. Operational Risk & Control - Operational Permanent Control (OPC): Actively contribute to the Operations Permanent Control framework to ensure robust risk mitigation and adherence to internal controls.

2. Service Excellence & Efficiency - Operational Efficiency: Monitor turnaround times (TAT) and key performance indicators (KPIs) to optimize operational efficiency.

Issue Resolution: Proactively manage and resolve customer queries and complaints to ensure high levels of service satisfaction.

3. Client Relationship Management

Stakeholder Support: Partner with MO to identify and address ultimate client needs, ensuring timely resolution of any client-related complaints if any.

4. Data Management & Reporting

Management Information (MIS): Oversee the preparation and timely submission of MIS and regulatory reports to management.

Key Performance Indicators for the Role:

• Alert Clearance Rate: The number of alerts closed within the designated timeframe.
• SLA Compliance: Meeting the deadline for alert processing to avoid backlogs.
• Quality Assurance (QA) Score: The accuracy rate of alert investigations, measured against the established departmental QA threshold.
• Investigation Depth: Ability to perform thorough "deep dives" into customer profiles and transaction histories rather than just surface-level reviews.
• Regulatory Compliance: Zero tolerance for breaches of AML laws, internal policies, or ethical standards.
• Knowledge Updates: Demonstrating updated understanding of evolving AML regulations
• Reporting Accuracy: Ensuring all internal reports and management escalations are error-free.

Collaboration:

• Cross-Functional Alignment: Coordinate with Compliance, IT, and Risk teams to align on project goals.
• Stakeholder Management: Act as a liaison between technical support and business end-users.
• Information Flow: Ensure seamless communication of system updates and requirement changes across departments.
• Conflict Resolution: Work with various teams to resolve competing priorities or technical bottlenecks.
• Knowledge Sharing: Facilitated workshops between Support and Compliance to improve alert handling.

Technical & Behavioral Competencies

• Proficiency in MS Office and VBA Macros.
• Rapid adaptability to new systems.
• Strong technical aptitude.
• Commitment to continuous technological learning.
• Logical problem-solving capabilities.
• Ability to work autonomously and collaborate with global teams.
• Exceptional interpersonal and communication skills.
• Decisive leadership on complex business and technical issues.
• Preferred experience in banking, payments, or compliance.

Specific Qualifications:

• Minimum of 3 to 5 years of professional experience.
• Fluent in English.
• Robust understanding of Anti-Money Laundering (AML).
• University degree, ideally with Financial Services knowledge.

Skills Referential (Required knowledge, skills and abilities)

• Collaborative teamwork.
• Strong oral and written communication.
• Ability to synthesize and simplify information.
• Strong organizational skills.

Transversal Skills:

• Strong analytical skills.
• Process development and adaptation.
• Project management proficiency.
• Meeting, seminar, committee, and training facilitation.