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    Job · 19716183

    Dhandhania Infotech logo

    Operations Team Lead

    Dhandhania Infotech · Nagpur · onsite · Posted 22d ago

    ₹5.0L - ₹6.0L PA4–9 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Were Hiring: Team Lead – Operations
    Location: Dhaninfo, Nagpur


    We are looking for a driven and experienced Team Lead – You will be responsible in driving team performance, fostering a positive work
    environment, and ensuring that team objectives are met effectively and efficiently.

    Key Responsibilities:
    1. Create an inspiring team environment with an open communication culture.
    2. Delegate tasks and set deadlines.
    3. Monitor team performance and report on metrics.
    4. Discover training needs and provide coaching.
    5. Listen to team members’ feedback and resolve any issues or conflicts.
    6. Recognize high performance and reward accomplishments.
    7. Encourage creativity and risk taking.
    8. To deliver experience and know how to carry out various Management duties.

    What We’re Looking For:
    1. 4+ years of experience in BPO in International Process.
    2. Relevant Exp min 1 year as Team Lead
    3. Shifts- only night shift with 5 days working
    4. Weekly offs- 2 days
    5. Minimum Qualification- Graduate & above
    6. Male candidates Preferred.


    Interested candidates can share their profiles at [email removed]



    Sourced from naukri

    Skills

    CSATLead OperationsattritionshrinkageSLA ManagementKPI AnalysisEscalation Management

    About Dhandhania Infotech

    Dhandhania Infotech logo

    Dhandhania Infotech

    IT Services & Consulting

    501

    employees

    2007

    19 years old

    Nagpur

    India

    ₹2.7L PA avg

    Avg at Dhandhania Infotech

    ₹5L – ₹6L PA

    This role

    About

    DhanInfo provides Data Processing services to Property Preservation & Inspection Companies, SEO Services and Medical Coding & Billing.

    Industries

    IT Services & Consulting

    Employee ratings

    10 reviews

    3.2/ 5

    Culture

    2.2

    Career growth

    2.2

    Work-life

    2.7

    Employees rate it well for

    Work-Life Balance32Overall Company32

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Operations Team Lead · waiting for your command