Operations Team Lead
Rolls-Royce · Bengaluru · onsite · Posted 50d ago
Not disclosed10–12 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Description
Accounts payable- RR North America
Bengaluru, India
Why join Rolls-Royce
At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that champions belonging, creativity, and your professional growth.
Position Summary
The AP Team Lead is accountable for managing end-to-end accounts payable operations for North America, managing and developing a team of 8-10 people.
They will drive a culture of growth, data driven performance management and improvement, with a relentless focus on service delivery. This is a unique opportunity to join our GBS Finance team. As a result of the insourcing of Account Payable operations from our Business Process Outsource Supplier, we are looking for an accomplished and service excellence driven AP team lead to manage the Power system North America account. This opening is to fill an open position in India.
Role Description: The AP Team Lead provides leadership to a team of AP associates and specialists, and is accountable to deliver exceptional AP services to Civil Business for North America.
They manage day-to-day operations, distribute workloads, and are accountable for meeting (and strive to exceed) the team SLAs and KPIs. They are responsible to ensure that the AP team members are engaged, supported, and developed.
The AP Team Leads play an active role in developing their teams skills, conducting performance reviews, and identifying opportunities for process improvements. They act as the key escalation point for operational issues and work closely with operations managers to ensure customer needs are identified and met.
What You Will Be Doing
Scope AP activities managed by team:
Coordinates and supervises day-to-day prioritizing of tasks, balancing workload across the team. Recognizes unusual transactions, trends, or variations and communicate findings and recommendations to management and stakeholders in a timely and effective fashion. Proactively recognizes problems within scope of responsibilities, identifies options and implement solutions.
Performance Management and CI
Drives team and process performance through data driven insights. Coordinates, develops and maintains documentation on projects and team assignments. Support Projects including Process re-designing / Process Standardization / Process Optimization. Ensures that process documentation, Process flow and updating on regular and Timely basis. Drive automation and process optimization.
Stakeholder Management
Provide clear, concise, and regular updates to all identified stakeholders, both internal and external, and leadership. Drives operational governance. Coordinate efforts across different departments to address inter-departmental issues and collaborate to deliver the best service experience.
Escalation Management.
Monitor team performance in handling escalations and provide coaching to improve proficiency. Take Lead in resolving the issues and bring in controls to avoid the occurrence of the issue. Investigate the underlying causes of escalations to identify systemic issues and prevent their recurrence. Timely reporting of issues to relevant stakeholders
Risk, Compliance & Controls
Maintain controls and procedures of Accounts Payable process. Ensures that controls are operated as design. Strong Governance around all controls as per RCMs. Timely and accurate closure of Audits findings and implement controls (if failure) immediately
Team Management
Mentor and provide Guidance to peers and other team members. Provide timely and adequate feedback to team members about their performance. Knowledge Sharing: Share learnings and insights across departments
Qualifications & Experience
Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.
Job Category
Finance
Posting Date
25 Aug 2026; 00:08
Accounts payable- RR North America
Bengaluru, India
Why join Rolls-Royce
At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that champions belonging, creativity, and your professional growth.
Position Summary
The AP Team Lead is accountable for managing end-to-end accounts payable operations for North America, managing and developing a team of 8-10 people.
They will drive a culture of growth, data driven performance management and improvement, with a relentless focus on service delivery. This is a unique opportunity to join our GBS Finance team. As a result of the insourcing of Account Payable operations from our Business Process Outsource Supplier, we are looking for an accomplished and service excellence driven AP team lead to manage the Power system North America account. This opening is to fill an open position in India.
Role Description: The AP Team Lead provides leadership to a team of AP associates and specialists, and is accountable to deliver exceptional AP services to Civil Business for North America.
They manage day-to-day operations, distribute workloads, and are accountable for meeting (and strive to exceed) the team SLAs and KPIs. They are responsible to ensure that the AP team members are engaged, supported, and developed.
The AP Team Leads play an active role in developing their teams skills, conducting performance reviews, and identifying opportunities for process improvements. They act as the key escalation point for operational issues and work closely with operations managers to ensure customer needs are identified and met.
What You Will Be Doing
Scope AP activities managed by team:
- Invoice processing from receipt through to timely payment.
- AP Month end close for Power system North America.
- Vendor queries management and resolution. Vendor statement reconciliation and follow-up
- Account reconciliations, Vendor statement reconciliation, GRNI resolution, Intercompany disputes.
Coordinates and supervises day-to-day prioritizing of tasks, balancing workload across the team. Recognizes unusual transactions, trends, or variations and communicate findings and recommendations to management and stakeholders in a timely and effective fashion. Proactively recognizes problems within scope of responsibilities, identifies options and implement solutions.
Performance Management and CI
Drives team and process performance through data driven insights. Coordinates, develops and maintains documentation on projects and team assignments. Support Projects including Process re-designing / Process Standardization / Process Optimization. Ensures that process documentation, Process flow and updating on regular and Timely basis. Drive automation and process optimization.
Stakeholder Management
Provide clear, concise, and regular updates to all identified stakeholders, both internal and external, and leadership. Drives operational governance. Coordinate efforts across different departments to address inter-departmental issues and collaborate to deliver the best service experience.
Escalation Management.
Monitor team performance in handling escalations and provide coaching to improve proficiency. Take Lead in resolving the issues and bring in controls to avoid the occurrence of the issue. Investigate the underlying causes of escalations to identify systemic issues and prevent their recurrence. Timely reporting of issues to relevant stakeholders
Risk, Compliance & Controls
Maintain controls and procedures of Accounts Payable process. Ensures that controls are operated as design. Strong Governance around all controls as per RCMs. Timely and accurate closure of Audits findings and implement controls (if failure) immediately
Team Management
Mentor and provide Guidance to peers and other team members. Provide timely and adequate feedback to team members about their performance. Knowledge Sharing: Share learnings and insights across departments
Qualifications & Experience
- Bachelor's degree in finance & accounting
- 10+ years experience in a GBS or BPO setting
- Expert knowledge of end-to-end AP process and related accounting
- Experience in resource planning, scheduling, and workflow management.
- Experience managing an AP team and driving performance against KPIs.
- Proven ability to coach, develop, and motivate people.
- Stakeholder management experience at operational level.
- Experience with ERP system: SAP (S4/HANA) is a must
- Lean Six Sigma Green Belt or any other equivalent training - desirable but not essential
- Excellent communication and influencing skills across cultures
- Conflict Resolution / Change Management
- Strong analytical and Problem Solving
- Demonstrated ability to embed CI culture within a team.
- Excellent Written and Verbal Communication sand Interpersonal Skill
- Language: English fluent or bi-lingual
Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.
Job Category
Finance
Posting Date
25 Aug 2026; 00:08
Sourced from foundit
Skills
end-to-end AP processERP system SAP S4 HANAworkflow managementResource planningLean Six Sigma Green BeltScheduling
About Rolls-Royce
Rolls-Royce
Defence & Aerospace
557
employees
1999
27 years old
London
England
₹21.5L PA avg
Avg at Rolls-Royce
About
Rolls-Royce pioneers cutting-edge technologies that deliver clean, safe & competitive solutions to meet our planet's vital power needs.
Industries
Defence & AerospacePowerEngineering & Construction
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