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    Job · 21337403

    VISAKHAPATNAM · FULLTIME

    Operations Team Lead - Sales

    Concentrix Corporation

    Concentrix Corporation

    Visakhapatnam · onsite · Posted 3d ago

    Sourced fromNaukri
    Undisclosed4–9 yrsfulltimeVisakhapatnam

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    Section · 01

    About this role

    Role: Team Leader

    DESIGNATION: Team Leader

    LOCATION: Vizag


    Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.


    Role and Key responsibilities:

    • Develop and coach sales team members to achieve performance/targets
    • Work well under pressure and follow through on items to completion
    • Lead team in multi-tasking, prioritization, and meeting timelines on deliverable
    • Mentor, coach and provide direction to a team of employees
    • Develop strong interpersonal relationships with the team, to cohesively bond them together with the Customer and integrate them with the vision and core values of the Customer
    • Manage BQs & PIP cases
    • Team member performance management and identification of training opportunities
    • Forward non- resolvable issues to the Operations Manager

    Key Skills and knowledge:

    • Candidate with two to four years of Sales experience preferred
    • Highly motivated individual with skills to develop and coach sales team members to achieve performance/targets
    • Strong communication skills, both written and verbal
    • Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable
    • Ability to mentor, coach and provide direction to a team of employees
    • Willingness to work a flexible schedule

    Qualification: Graduation.


    Disclaimer:-

    'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.

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    Section · 02

    Skills

    CSATOperations Team leadLead OperationsTeam HandlingOutbound Voice ProcessBpo OperationsattritionshrinkageAhtOutbound Sales

    Section · Company

    About Concentrix Corporation

    Concentrix Corporation

    Concentrix Corporation

    BPO

    80k+

    employees

    1983

    43 years old

    Gurgaon/Gurugram, Haryana

    India

    ₹3.8L PA avg

    Avg at Concentrix Corporation

    About

    We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future.

    Industries

    BPOBPO/KPONon-ProfitRecruitmentSoftware Product

    Employee ratings

    10 reviews

    3.6/ 5

    Culture

    2.3

    Career growth

    2.0

    Work-life

    2.3

    Employees rate it well for

    Job Security39Company Culture36

    Find them on

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