JAIPUR · FULLTIME
Operations Supervisor
TP
Jaipur · onsite · Posted 56d ago
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Undisclosed1–6 yrsfulltimeJaipur
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Section · 01
About this role
Looking for a skilled Ops Supervisor to join our team in India. The ideal candidate will have 2-5 years of experience and a strong background in operations management, with excellent communication and problem-solving skills.
Roles and Responsibility - Supervise and coordinate operational activities to ensure efficient workflow.
- Develop and implement process improvements to boost productivity and quality.
- Manage and train staff members to achieve high performance levels.
- Monitor and control operational expenses to stay within budget.
- Collaborate with other departments to meet organizational goals.
- Analyze operational data to identify areas for improvement.
- Strong knowledge of operations management principles and practices.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong analytical and decision-making skills.
- Experience with operational software and systems.
- Ability to motivate and inspire team members to achieve their best performance.
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us from other companies.
How to Apply If you are interested in this opportunity, please contact your local Teleperformance location for assistance.
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Section · 02
Skills
Customer Experience ManagementCustomer Experienceemployee satisfactionOmni ChanneloperationsOperations Management