KOLKATA · FULLTIME
Operations Supervisor
TP
Kolkata · onsite · Posted 56d ago
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Undisclosed1–6 yrsfulltimeKolkata
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Section · 01
About this role
We are looking for a skilled Ops Supervisor to join our team in an international setting. The ideal candidate will have a strong background in operations management and excellent leadership skills.
Roles and Responsibility - Supervise and coordinate operational activities to ensure efficient workflow.
- Develop and implement process improvements to boost productivity and quality.
- Manage and train a team of operators to achieve high performance standards.
- Monitor and control operational expenses to stay within budget.
- Collaborate with other departments to meet organizational goals.
- Analyze operational data to identify areas for improvement.
- Proven experience in operations management or a related field.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Excellent problem-solving and analytical skills.
- Experience with operational software and systems.
- Strong attention to detail and ability to multitask.
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
How to Apply If you are a motivated and experienced professional looking to join a dynamic team, please apply for this exciting opportunity.
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Section · 02
Skills
Customer Experience ManagementCustomer Experienceanalytical thinkingemployee satisfactionOmni ChannelCommunication SkillsoperationsOperations Management