FULLTIME
Operations Supervisor
TP
Not specified · onsite · Posted 56d ago
Sourced from
Undisclosed3–7 yrsfulltimeNot specified
About a minute. You'll make an account on the way through.
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Section · 01
About this role
Roles and Responsibility
Job Requirements
- Supervise and coordinate daily operations activities to achieve business objectives.
- Manage and motivate a team of professionals to ensure high productivity and customer satisfaction.
- Develop and implement process improvements to increase efficiency and reduce costs.
- Analyze operational data to identify trends and areas for improvement.
- Collaborate with other departments to align operations with overall business goals.
- Ensure compliance with company policies and procedures.
Job Requirements
- Proven experience in operations management or a related field.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Excellent problem-solving and analytical skills.
- Experience with performance metrics and data analysis tools.
- Strong understanding of BPO/Call Centre operations and industry trends.
Sourced from naukri
Section · 02
Skills
Customer Experiencecustomer satisfactiondaily operationsanalytical thinkinganalysis toolsdata analysis toolsbpo call centreCommunication SkillsoperationsOperations Managementbpodata analysiscompliance