FULLTIME
Operations Supervisor
TP
Not specified · onsite · Posted 56d ago
Sourced from
Undisclosed3–7 yrsfulltimeNot specified
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Section · 01
About this role
Roles and Responsibility
Job Requirements
- Supervise and coordinate daily operations activities to achieve business objectives.
- Develop and implement process improvements to increase efficiency and productivity.
- Manage and motivate a team of professionals to meet performance targets.
- Analyze operational data to identify trends and areas for improvement.
- Collaborate with other departments to ensure seamless service delivery.
- Implement quality control measures to maintain high standards of customer service.
Job Requirements
- Proven experience in operations management or a related field.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Excellent problem-solving and analytical skills.
- Experience in managing budgets and resources effectively.
- Strong attention to detail and ability to multitask.
Sourced from naukri
Section · 02
Skills
Customer ServiceCustomer Experiencedaily operationsanalytical thinkingservice deliverybpo call centreQuality ControlCommunication SkillsoperationsOperations Managementbpo