Operations Supervisor

Role summary

1. SOP Compliance & Adherence

2. SOP updates

3. Zero Clerical Error (Data entry & Labelling).

4. TAT compliance

5. Up selling

What the role entails - Key accountabilities/ responsibilities

1. 100% error free - measured through incorrect report picked up post authorization in the system / patient complaints.

2. Considers the Long Term and Short Term strategies and their impact & implements and deliver excellence in business.

3. Develops and maintains effective cross-functional working relationships and partnerships.

4. Ensuring all testing procedures are conducted as per defined sop.

5. Ensuring testing is conducted as per the specified turnaround time.

6. Ensuring accuracy & correctness of results by strict compliance to defined sop, calibration, quality control, procedure & training of personnel.

7. Ensure STAT (urgent) reporting

8. Initiating improvements in existing SOP

9. Stock management of procured material from store.

10. Maintenance of records.

11. To ensure implementation of departmental competency assessment plan for all scientific officers.

12. To ensure all departmental complaints are logged with Immediate, Corrective & Preventive actions taken within 2 weeks time. (Audited by QA monthly)

What we are looking for in you

1. Setting up and meeting the Quality Indicator goals. Continuous
Quality Improvements.

2. Strive to Achieve Results/Think and Act Strategically Setting up
and meeting the Quality Indicator goals.

3. Continuous Quality Improvements

4. Internal quality logs & External quality logs.

Working With

Lab Operations and all Cross-functional Team

Role demands (Travel)

No

Stakeholder interfaces

Yes

What we promise to you

1. Exposure to local and their own carrier growth

2. A strong growth prospective

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