BENGALURU · FULLTIME
Operations Specialist II
Aon Hewitt
Bengaluru · onsite · Posted 13d ago
Sourced from
Undisclosed2–4 yrsfulltimeBengaluru
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Section · 01
About this role
Job Title: Operations Specialist II. Solution Line: ASC. Position Type: Full Time. Work Mode: In Office. Cab Facility: Yes. Education: Bachelor's degree or equivalent years of industry experience. Aon is looking for an Operations Specialist. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting the business. Your impact as an Operations Specialist
Responsibilities
- Review Aon Connect (CRM tool) Bid Support and add requests as they come into the PaC report, (excel and Monday.com)
- Check Aon Connect accuracy, proper completion of PaC Bid Support requests, and ensure R3 (qualification document) and RFP (Request for Proposal) documents have been attached
- Reach out to opportunity owners for missing or incomplete information on Aon Connect
- Responsible for sending out R3 emails in a timely manner and track follow-ups to ensure that Bid Support requests can proceed to next stage of assigning projects
- Update report as needed (win/loss, rehearsal coaches and dates, status updates, moving from In-progress to completed, and more)
- Review Monday.com for accuracy of notifications
- Attend daily Creative assignment call
- Send RFP/Proposal and finalist assignment emails daily, partnering with Bid Directors and Creative Managers on assignments and details
- Review PaC report and check project management records in Aon Connect to update to submit
- Daily monitoring of mailbox for Aon s rehearsal coach program - Address inquiries
- Keep rehearsal coach master list updated - adding/removing coaches and shadows as needed from each
- Own and maintain rehearsal coach distribution group (badged and shadow) updates - Updating distribution groups as updates are received (i.e., moving someone from our training group to badged once they advance to badged status)
- Send out congratulatory email to the newly badged coaches
- Responsible for sending out rehearsal coaching surveys within 72 hours of rehearsal, and reporting results quarterly
Requirements
- Relevant experience of working within an Operations environment preferable
- Ability to manage multiple projects and responsibilities simultaneously in a fast-paced environment, meeting all deadlines
- Possess/demonstrate excellent skills in both verbal and written communications
- Strong computer skills and attention to detail is a must
- Strong understanding of Microsoft suite of products such as Excel, PowerPoint, and Word is a requirement
- Effective problem solving and analytical skills to anticipate future needs/issues, including leading on identifying solutions and making recommendations
- Ability to learn quickly and show flexibility to adapt in a growing group, working both independently and with a team mentality (required)
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
PLCcrmanalytical thinkingRFPrequest for proposalAnalyticsCrm ToolProject Managementoperations
Section · Company
About Aon
Aon Hewitt
Financial Services
13.0k+
employees
1940
86 years old
London
United Kingdom (UK)
₹9.2L PA avg
Avg at Aon
About
Aon exists to shape decisions for the better. They protect and enrich the lives of people around the world.
Industries
Financial Services
Employee ratings
10 reviews
3.8/ 5
Culture
3.9
Career growth
3.1
Work-life
4.1
Employees rate it well for
Job Security39Company Culture38
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