Operations Senior Analyst - Parametric

Job Summary

This role is part of Parametric's hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days of the week. As part of the Global Operations Team, the Operations Senior Analyst is responsible for ensuring the timely and accurate completion of responsibilities set out below. Creating a Follow the Sun model between locations will require close collaboration and clear hand-offs to ensure service and operations excellence. Work closely on a set list of standard and ad hoc tasks that need to be performed during non-US market hours, and then provide a status report at local end of day. This role may continue to take on additional responsibilities over time, as opportunities and benefits are identified.

Primary Responsibilities

• Complete daily assigned operations transactions, which includes new account setup, account activity verification, contact updates, etc. Do so in an accurate, timely, and comprehensive manner.
• Research and resolve issues quickly and with a sense of urgency and accuracy.
• Communicate with internal and external contacts regularly to resolve issues, confirm information, provide status updates or information, among others
• Collect observations and turn into actionable insights and recommendations for improvement.
• Perform verification checks on similar work done by others on the team, to ensure accuracy of information
• Ensure thorough and accurate record keeping/maintenance of client records and files.
• Maintain metrics and data
• Ad-hoc and project work as needs arise

Job Qualifications

Required Experience: 2-4 years

Primary Skills

• Bachelor s Degree (3-year degree), preferably in related discipline such as economics, finance, or banking; work experience in lieu of degree will be considered.
• Familiarity with MS Office and the ability to learn additional internal/ external software programs
• Relationship-building skills and ability to thrive in team environment
• Ability to work independently and self-manage high volumes of data with tight deadlines
• Strong attention to detail & highly process oriented
• Strong problem solving and analytical skills
• Ability to work independently under tight deadlines
• Excellent written and verbal communication skills

Good to Have Skills

• Prior proven experience working in financial services

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.