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    Job · 21309607

    DELHI · FULLTIME

    Operations Manager

    HR Hai

    HR Hai

    Delhi · onsite · Posted 4d ago

    Sourced fromNaukri
    ₹12.0L - ₹17.0L PA12–22 yrsfulltimeDelhi

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    Section · 01

    About this role

    Hiring an Operations Manager in Gurugram with 12+ years of BPO/BFSI experience, 5+ years in US Consumer Finance voice operations, and experience managing 70+ FTEs. US night shift required.

    Required Candidate profile

    Seeking an Operations Manager with 12+ years of BPO/BFSI experience, 5+ years in US Consumer Finance voice operations, and experience managing 70+ FTEs. US night shift in Gurugram.

    Perks and benefits

    5 Days
    Both side cab facility
    Meal facility

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    Section · 02

    Skills

    CSATFRC)Outbound CallingAttrition ManagementInbound Callsteam managementleadershipConsumer FinanceBpo OperationsshrinkageBFSI OperationsOperations ManagementSLA Managementbanking operationsvoice processAhtContact Center Operations

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