Operations Manager

The Role:

As an Operations Manager, you will be responsible for leading and overseeing end-toend operational activities of the organization. You will ensure efficient production planning, order execution, resource optimization, and on-time delivery while maintaining the highest standards of quality and compliance. You will drive process excellence, team performance, and cross-department coordination to support business growth and customer satisfaction.

Key Responsibilities:

-Lead, plan, and supervise daily plant operations including production, packaging, warehousing, and logistics to ensure smooth workflow and target achievement.

-Oversee order management from receipt to dispatch, ensuring timelines, specifications, and quality standards are met.

-Develop, review, and optimize production plans and capacity utilization to meet deadlines and customer requirements.

-Coordinate closely with procurement, warehouse, quality, and sales teams to streamline processes and minimize delays.

-Monitor inventory levels of raw materials and packing materials to avoid stockouts or excess holding.

-Implement SOPs, strengthen documentation, and ensure adherence to GMP, safety, and compliance requirements.

-Identify operational gaps and implement process improvements to enhance productivity and reduce operational costs.

-Track and analyze key operational metrics such as OEE, wastage, production efficiency, and dispatch timelines.

-Mentor and supervise operations teams, ensuring discipline, performance, and effective delegation of tasks.

-Handle client escalations regarding production or dispatch and ensure timely resolution.

-Ensure preventive maintenance schedules are followed and coordinate with maintenance teams for minimum downtime.

-Prepare periodic operational reports for senior management including production performance, delays, and improvement areas.

Required Qualifications and Skills:

-Bachelor's degree in Operations Management, Engineering, Supply Chain, or a related field (MBA preferred but not mandatory).

-5–8 years of experience in manufacturing/operations, preferably in cosmetics, pharmaceuticals, FMCG, or similar industry.

-Strong knowledge of production planning, inventory control, dispatch, and plant operations.

-Proficiency in Microsoft Office, Excel, ERP systems, and email communication.

-Strong leadership, team management, and decision-making skills.

-Excellent communication, coordination, and problem-solving abilities.

-Ability to work under pressure, manage multiple priorities, and meet deadlines.

Working Days: 6 days

Marketing Office: 907, The Capital 2, Science City Road, Sola, Ahmedabad, Gujarat – 380060.

Manufacturing Location: 816/3 Kothari Industrial Estate, Opp Khodal Lodge, Santej, Kalol, Gujarat 382721