Operations Manager

JD of Operation Manage
Experience 3-8 years in Hospitality Industry (Hotels & Restaurants)
Qualification: Any Graduation, MBA ( Optional )
Languages English , Hindi & Telugu
Pay Scale 20 K 40 K
Location Hyderabad , Bagh Amberpet
No of positions : 1
Reporting to MD of the company
Job Discription
The Operations Manager of Sri Raghavendra hotel will oversee and manage the operations of franchise restaurants and will ensure that all outlets adhere to the company's standards of quality, service, and hygiene. He will also be responsible for building strong relationship with franchisees, provide them with operational support, and drive business performance across all chain of restaurants.
Management of franchise:

• Act as the point of contact for franchise and be the face of the company
• Ensure the franchisee are adhering to the company protocols & guidelines
• Make regular visits to the franchise to monitor performance and also to extend the require guidelines & support

Operational support:

• Handle pre-launch & Post launch operations of the franchise.
• Setup the franchisee before launch
• Given ongoing training to the franchise for managing operations
• Manage chefs , in coordination with the HR manager
• Prepare & implement operational SOPs at all the franchisees
• Ensure quality & Hygiene
• Provide insights to the management for improving the operational efficiency