KOLKATA · FULLTIME
Operations Manager
Commando Security Force
Kolkata · onsite · Posted 36d ago
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₹3.0L - ₹6.0L PA3–8 yrsfulltimeKolkata
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Section · 01
About this role
- Role & responsibilities
- * *Field & Site Operations:* Visit various deployment sites daily to monitor the performance, attendance, and discipline of deployed manpower (Security Guards, Housekeeping, Technical/Non-Technical staff).
- * *Client Liaisoning:* Act as the primary point of contact for Government Officials, Department Heads, and Private Clients. Maintain healthy relationships and ensure zero client complaints.
- * *Onboarding & Deployment:* Manage immediate deployment of manpower as per new tender requirements. Arrange quick replacements in case of absenteeism.
- * *Compliance & Documentation:* Ensure strict adherence to government labor laws, PSARA regulations, Minimum Wages Act, PF, and ESIC compliance at the ground level.
- * *Billing & Attendance Verification:* Collect, verify, and cross-check daily/monthly attendance logs from site supervisors and coordinate with the head office for timely invoice generation.
- * *Grievance Redressal:* Resolve on-site disputes, staff issues, and operational bottlenecks swiftly without disrupting the clients work.
- * *Reporting:* Provide daily and weekly operational reports to the Management/Head Office regarding site status and client feedback
- * *Skills:* Strong leadership, crisis management, negotiation, and excellent communication skills.
- Preferred candidate profile
- A hands-on security/manpower operations professional who can independently manage multiple Kolkata sites, control manpower, handle clients and escalations, ensure deployment/compliance, and take quick field-level decisions
- . **Security/Manpower experience Multi-site handling Manpower deployment Client handling Field readiness Team control Reporting/Excel Kolkata/local-language advantage.**
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Section · 02
Skills
Excellent Communication SkillsStrong leadershipLead OperationsnegotiationOperations ManagementCrisis Management
Section · Company
About Commando Security Force
Commando Security Force
₹3.4L PA avg
Avg at Commando Security Force
₹3L – ₹6L PA
This role
About
Commando Industril Security Force is a Hazaribagh, Jharkhand based registered MSME enterprise since 19 years specializing in providing skilled, semi-skilled, technical, non-technical manpower, housekeeping staff, and security guards. We predominantly operate in the Government Sector (90%) and Corporate/Private Sector (10%) through competitive tender contracts.
Employee ratings
10 reviews
4.0/ 5
Culture
4.0
Career growth
3.7
Work-life
3.8
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