Operations Manager

Position: Operation Manager In-Plant Logistics / Line Feeding
Location: JSW Plant
Department: Operations
Industry: Automobile / 3PL Logistics
Reporting To: Project Head / Business Head

Job Purpose

Responsible for managing end-to-end 3PL in-plant logistics and line-feeding operations, ensuring uninterrupted material availability to production lines, optimum manpower utilization, operational efficiency, safety and customer satisfaction.

Key Responsibilities

• Manage end-to-end in-plant logistics, warehouse and line-feeding operations at the JSW automobile plant.
• Ensure JIT/JIS material feeding to production lines as per production plan and takt time.
• Manage inbound material movement, storage, picking, kitting, sequencing and line-side delivery.
• Ensure zero line stoppage due to material availability or logistics-related issues.
• Plan and monitor manpower, MHE, vehicles and other resources for smooth operations.
• Lead and manage 3PL operations team including Area Leaders, Supervisors, DEOs and material handling manpower.
• Monitor productivity, manpower utilization, operational cost and adherence to agreed SLA/KPI.
• Coordinate closely with Production, PPC, Stores, Quality, SCM and Customer teams for daily operational requirements.
• Ensure proper utilization and availability of Forklifts, VNA, Stackers, Tow Trucks and other MHE.
• Monitor inventory accuracy, material traceability, FIFO/FEFO and system transactions.
• Drive process improvement, productivity improvement and cost-saving initiatives.
• Ensure compliance with EHS, SOPs, 5S and customer safety requirements.
• Review operational MIS, daily performance reports, incidents, shortages and customer complaints.
• Conduct root-cause analysis and implement CAPA for operational issues.
• Handle escalations and ensure timely resolution of customer requirements.
• Support implementation of new processes, projects and continuous improvement initiatives.

Candidate Profile

• Graduate/Diploma in Logistics, Supply Chain, Operations or Engineering.
• 812 years of experience in automobile in-plant logistics, line feeding and 3PL operations.
• Must have hands-on experience in automobile manufacturing/assembly plant line-feeding operations.
• Strong experience in managing warehouse + line feeding + manpower-intensive 3PL operations.
• Experience in handling large teams and multiple operational activities.
• Good knowledge of JIT/JIS, Kanban, FIFO, material flow, MHE operations and production logistics.
• Strong customer handling, leadership, problem-solving and communication skills.
• Experience with WMS/SAP and operational MIS will be preferred.

Key Performance Areas

Line Feeding | Zero Line Stoppage | Productivity | Manpower Management | MHE Utilization | Inventory Accuracy | SLA/KPI | Cost Control | Safety | Customer Satisfaction | Continuous ImprovementRole & responsibilities

Preferred candidate profile