Operations Manager
Wells Fargo · Bengaluru · onsite · Posted 50d ago
Undisclosed4–9 yrsfulltimeSourced from
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About this role
Job Summary
About this role: Wells Fargo is seeking a Operations Manager.
Responsibilities - Manage and develop one or more specialized customer service and operations functional teams within Operations area with complex and risk in functional area
- Develop strategies to improve staffing processes, ensure specialized functions meet regulatory guidelines in support of risk management and compliance
- Engage stakeholders and internal partners associated within the Operations area
- Work independently on moderately complex issues and projects
- Identify opportunities for process improvement and risk control development and escalates issues to more experienced management
- Provide training, performance, evaluation and coaching of less experienced team
- Make decisions and resolve issues regarding resources, objectives and operations of functional area and team to meet business objectives
- Interpret and develop policies and procedures for operation functions with low to moderate complexity within scope of responsibility
- Provide responsibility for budget and financial performance
- Collaborate and influence all levels of professionals including more experienced managers
- Lead team to achieve objectives
- Manage allocation of people and financial resources for Operations
- Mentor and guide talent development of direct reports and assist in hiring talent
- 4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years of leadership experience preferably managing Collateral and Insurance process.
- Demonstrated knowledge of collateral and insurance concepts, with proven experience managing endtoend collateral servicing processes, ensuring compliance, accuracy, and risk mitigation.
- Willingness and ability to work flexible shifts, including extended or nonstandard hours, based on business requirements.
- Strong capability to perform effectively in highpressure environments, manage competing priorities, and consistently meet aggressive timelines without compromising quality or control.
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Skills
Customer Servicerisk mitigationoperations managerINSURANCE PROCESSFinancial CrimesBusiness RequirementsRisk IdentificationProcess ImprovementRegulatory ComplianceRisk ManagementoperationscomplianceCustomer Relationships
About Wells Fargo
Wells Fargo
Financial Services
20k+
employees
1852
174 years old
Bengaluru/Bangalore, Karnataka
India
About
Wells Fargo works to create positive social impact in the communities it serves by supporting housing affordability, small business growth, financial health, and a low-carbon economy.
Industries
Financial Services
Employee ratings
8,681 reviews
3.6/ 5
Culture
3.5
Career growth
2.9
Work-life
3.8
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