Operations Manager (US Logistics)
Digimantra Labs · Mohali · onsite · Posted 41d ago
Undisclosed3–8 yrsfulltimeSourced from
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About this role
Operations Manager - US Logistics
Job Summary
Key Responsibilities
Required Skills Experience
Location: Mohali, Punjab (Onsite)
Experience: 3+ Years
Employment Type: Full-time
Job Summary
We are looking for an experienced Operations Manager - US Logistics with strong knowledge of the US trucking industry. The role will primarily focus on building relationships with US trucking companies, sourcing trucks for loads, coordinating with dispatchers and drivers, and ensuring successful load booking.
Key Responsibilities
- Reach out to US-based trucking companies, carriers, owner-operators, and fleet owners to introduce our services and build business relationships.
- Develop and maintain a strong network of trucking companies and dispatchers.
- Identify and source suitable trucks based on load requirements.
- Coordinate with dispatchers and drivers for truck availability and load booking.
- Collect and verify MC numbers and carrier details required for load booking.
- Coordinate with carriers regarding loads, lanes, equipment, pickup/delivery schedules, and driver availability.
- Maintain regular follow-ups with trucking companies and dispatchers to ensure continuous truck availability.
- Resolve operational issues related to truck sourcing, dispatch, drivers, and load booking.
- Maintain an updated database of carriers, MC numbers, dispatchers, and trucking contacts.
- Track daily outreach, truck sourcing, and load-booking activities and share operational updates with management. Improve operational processes and efficiency.
- Manage day-to-day logistics operations and ensure timely completion of daily tasks.
- Monitor operational performance and daily targets. Identify operational issues and implement solutions.
- Monitor service quality and process compliance and prepare daily / weekly operational reports.
- Handle customer escalations when required.
- Ensure company policies are followed.
- 3+ years of experience in US Logistics, Trucking, Freight, or Dispatch Operations.
- Strong understanding of the US trucking and carrier ecosystem.
- Good existing connections with US trucking companies, carriers, or dispatchers will be highly preferred.
- Hands-on experience in truck sourcing and load booking.
- Good knowledge of MC numbers, drivers, equipment, dispatch processes, and US trucking operations.
- Excellent communication, negotiation, follow-up, and relationship-building skills.
- Comfortable with cold calling and communicating with US-based trucking companies.
- Ability to work according to US business hours/night shifts, as required.
- Bachelors degree in Logistics, Supply Chain, Business, or a related field preferred.
- 3+ years of relevant US Logistics/Trucking experience.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Service qualityoperations managerProcess complianceLogisticsLogistics OperationsTruckingFreightSupply Chainoperationscold callingcompliancedispatch
About DigiMantra
Digimantra Labs
IT Services & Consulting
150
employees
2008
18 years old
Mohali, Punjab
IN
₹6.5L PA avg
Avg at DigiMantra
About
We empower businesses to optimize value delivery and secure long-term sustainability through our comprehensive software engineering services — tailored to their business needs.
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