Operations Manager - Soft Service

Role & responsibilities

Infrastructure & Facilities Management

• Directed end-to-end workplace and facilities operations across locations supporting employees.
• Managed Opex budget with monthly variance analysis and cost reporting.
• Standardised Hard & Soft Services SOPs across all campuses; led base-builder coordination for new office setups.
• Implemented space planning and asset lifecycle management initiatives improving long-term cost efficiency.
• Lead end-to-end workplace operations, vendor governance, and statutory compliance adherence.
• Drive cost control initiatives and service optimisation across facilities and administration functions.
• Strengthen health, safety, and workplace standards to ensure regulatory and audit readiness.
• Managed facilities, physical security, operations across multiple sites.
• Delivered infrastructure and space planning projects within budget and timeline.
• Oversaw contractor management, preventive maintenance schedules, and vendor governance.

Transport & Employee Services

• Managed 24/7 employee transport fleet operations across multiple cities.
• Implemented GPS tracking systems and female employee safety protocols across all transport operations.

Security, Compliance & ESG

• Led regional physical security operations including manned guarding, CCTV surveillance, and crisis response.
• Managed statutory compliance.

Interested Candidate can share their CV at [email removed]