Operations Manager-PL

Operations Manager - GV India

Location: Hyderabad, India (On-site)

Reports To: Chief Executive Officer (CEO)

Direct Reports: Department Leads (Design, Procurement, Project Management, Finance Coordination, Admin/Support)

Role Overview

We are seeking a highly disciplined and execution-focused Operations Manager to lead our India office and oversee the day-to-day functioning of all departments.

This role is responsible for ensuring that daily operations run efficiently, teams are aligned on priorities, and deliverables are executed with consistency and accountability across all functions.

The Operations Manager will act as the central point of execution in India-bridging global leadership (USA/Canada) with local teams-ensuring that direction is translated into structured, on-time output.

Key Responsibilities

1. Daily Operations Management

• Oversee day-to-day operations across all departments
• Ensure teams are aligned on priorities and deliverables
• Maintain operational momentum and prevent delays
• Resolve workflow issues proactively

2. Team Leadership Accountability

• Manage department leads and clarify expectations
• Hold teams accountable for deadlines, quality, and responsiveness
• Address performance gaps and enforce corrective actions
• Promote a culture of ownership and professionalism

3. Decision-Making Escalation Handling

• Act as the primary escalation point for operational issues
• Make timely decisions to keep work progressing
• Resolve cross-functional conflicts independently
• Escalate critical risks when necessary

4. Prioritization Workload Management

• Align teams on daily and weekly priorities
• Reallocate resources based on workload demands
• Ensure focus on high-impact work

5. Cross-Functional Coordination

• Drive collaboration between Design, Procurement, and Project Management teams
• Maintain alignment between design, costing, and execution
• Ensure smooth and structured handoffs between departments

6. Process Enforcement Discipline

• Enforce SOPs, workflows, and documentation standards
• Maintain consistency in file management and reporting
• Eliminate process deviations

7. Global Coordination

• Act as liaison between India and USA/Canada teams
• Ensure global directives are executed effectively
• Maintain clear communication across time zones

8. Productivity Performance Monitoring

• Track team productivity and output
• Identify inefficiencies and delays early
• Ensure effective utilization of work hours

9. Meetings Communication

• Lead internal meetings with focus and efficiency
• Standardize communication across teams

10. Systems Tools Compliance

• Ensure ERP and tracking systems are used correctly
• Enforce Google Drive and file structure discipline

11. Reporting Visibility

• Provide regular updates to the CEO
• Proactively highlight risks and delays

12. Office Administrative Oversight

• Oversee administrative and support functions
• Ensure smooth functioning of operational infrastructure

13. Execution Validation

• Verify that reported progress aligns with actual on-ground execution
• Identify gaps between reported status and real progress

14. Escalation Dependency Management

• Escalate issues to appropriate stakeholders and track resolution
• Follow up on pending approvals and required inputs from USA/Canada teams
• Proactively identify and mitigate delays caused by dependencies

15. Structured Reporting

• Maintain clear and standardized reporting on progress, risks, and issues
• Ensure timely and accurate updates for all stakeholders
• Provide actionable insights to support decision-making

Qualifications Experience

• 12+ years of experience in operations, project management, or leadership roles
• Proven experience managing multi-department teams
• Experience working with global teams is preferred
• Background in design, manufacturing, or procurement is a plus

Key Skills

• Strong leadership and accountability
• High attention to detail and process discipline
• Excellent communication and problem-solving skills
• Ability to manage multiple priorities effectively

What We re Looking For

• Strong ownership mindset
• Execution-driven with consistent follow-through
• Ability to bring structure and clarity to complex environments
• Comfortable working in a fast-paced, global setting

Compensation

• Competitive base salary

Important Note

This role is responsible for enforcing operational discipline across the organization. Adherence to processes, timelines, and communication standards is mandatory.

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