Operations Manager (Events & BTL Activations)

Role Overview

We are looking for an experienced and hands-on Operations Manager – Events & BTL Activations who can take ownership of the operational execution of events, activations and brand experiences from planning through on-ground delivery.

The ideal candidate should have strong production, vendor management, manpower coordination and on-ground execution skills, with the ability to manage multiple projects, tight timelines and last-minute challenges.

Key Responsibilities

• Lead end-to-end operational planning and execution of events, BTL activations, brand activations, mall activations, corporate events, launches and experiential campaigns.
• Translate creative concepts and client requirements into practical execution plans.
• Develop and manage production timelines, checklists, BOQs and execution schedules.
• Identify, brief and coordinate with fabricators, production houses, AV vendors, manpower agencies, logistics partners and other suppliers.
• Source and negotiate with vendors while ensuring quality, timelines and cost efficiency.
• Conduct site visits and assess venue feasibility, permissions, power, branding, fabrication, logistics, safety and other operational requirements.
• Supervise fabrication, installation, dismantling and movement of event assets.
• Manage on-ground teams and ensure smooth coordination between production, vendors, client servicing and creative teams.
• Ensure all deliverables are executed as per approved designs, specifications and timelines.
• Troubleshoot operational issues and take quick decisions during live events and activations.
• Monitor project budgets, vendor costs and operational expenses.
• Ensure compliance with venue guidelines, safety protocols and required permissions.
• Maintain strong vendor relationships and build a reliable vendor network.
• Prepare post-event reports, vendor evaluations and execution learnings.
• Be available to travel and work on-ground, including weekends and extended hours, depending on project requirements.
  

What We're Looking For

• Minimum 4–8 years of experience in event operations, production, BTL, experiential marketing or event agencies.
• Strong hands-on experience in event production and on-ground execution.
• Excellent vendor management and negotiation skills.
• Strong understanding of fabrication, branding, AV, logistics, manpower and event infrastructure.
• Ability to read and understand layouts, BOQs and production drawings.
• Strong project management and problem-solving abilities.
• Ability to manage multiple projects simultaneously under tight deadlines.
• Excellent coordination and communication skills.
• Strong attention to detail with a practical, execution-oriented mindset.
• Willingness to travel and work flexible hours as required by events.
  

Preferred Profile

Someone who can own the execution, not just coordinate it — a hands-on operator who understands what it takes to take an idea from a presentation deck to a successful on-ground experience.

Location: Gurgaon

Experience: 4–8 Years

Employment Type: Full-time

Industry: Events / BTL / Experiential Marketing

Key Skills

• Event Operations · Production · BTL Activations · Vendor Management · Fabrication · Logistics · Manpower Management · Event Execution · Budget Management · Project Management