Operations Lead
HiRez.io · Bengaluru · onsite · Posted 31d ago
About a minute. You'll make an account on the way through.
About this role
Operations Lead — HireZ
KSR Solutions Private Limited | Bengaluru | Full-time | Immediate joining
ABOUT HIREZ
HireZ is a trust-first rental marketplace launching in Bengaluru. We connect verified hosts with renters across five categories: residential properties, PG and co-living, commercial spaces and offices, event venues, and electronics and creator equipment.
Our launch cluster is JP Nagar, HSR Layout, and BTM Layout. We are pre-launch, small, and moving fast.
THE ROLE
You own the entire ground operation. Supply is our existential priority — getting quality listings live and keeping hosts active is the single thing this role is measured on.
This is a field-first role. You will be on the ground most of the week, not behind a desk. You report directly to the Founder & CEO.
WHAT YOU'LL OWN
Host acquisition — Personally meet property owners across the launch cluster. Build and run the acquisition pipeline. Convert cold outreach into live listings.
Team leadership — Hire, onboard, and manage a team of Operations Associates. Assign territory, set daily visit targets, ride along in their first week, and hold them to numbers.
Listing pipeline — Own the tracker end to end: every potential host, their status, last contact, next action. Coordinate photographer shoots and ensure listings go live to spec.
Host retention — Define the listing quality standard. Monitor host health. Intervene before a host goes inactive.
Reporting — A daily EOD report to the CEO covering visits done, listings added, blockers, and tomorrow's plan. A Monday standup with the team.
WHAT WE'RE LOOKING FOR
— 3+ years in operations, field sales, or partner onboarding. Hyperlocal, rental, real estate, or marketplace experience strongly preferred
— Proven people management. You've actually managed a team, not just coordinated one
— Based in Bengaluru, able to be in the launch cluster daily
— Kannada proficiency is a strong advantage; both is ideal
— Comfortable with an unstructured environment. No playbook, no HR, no process document
— Can start within 30 days
COMPENSATION
Base: Up to ₹50,000 per month, based on experience
Performance-linked: Quarterly upside tied to listings live, host retention, and associate productivity. Specific targets agreed in writing at the time of joining.
Probation: 3 months, measured against defined operational targets
WHAT SUCCESS LOOKS LIKE IN 90 DAYS
— Listings live at target across all five categories
— Zero host churn
— Verification turnaround under 24 hours
— Associates running their day without you in the room
HOW TO APPLY
If you are expecting more than 50k per month, mention why
Send your CV to [HIDDEN TEXT]. Tell us in two lines what you've done that's closest to this — no cover letter needed.
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