Operations Lead
away.center · Bengaluru · onsite · Posted 35d ago
About a minute. You'll make an account on the way through.
About this role
Role: Operations lead
Location: Bangalore
Type: Full-time, on-ground
Experience: 2–4 years in hospitality, events, coworking, cafés, retail, or premium service roles
Compensation: ₹30,000 per month, depending on experience and fit
Additional Benefits: Sales incentives, growth opportunities, and other perks as the role evolves
What You'll Do
Be the welcoming face and energy-holder of the away bangalore hub.
Handle daily operations with ownership, including opening and closing checklists, issue resolution, member support, cleanliness, and space readiness.
Manage vendors, housekeeping, pantry supplies, repairs, maintenance, and day-to-day operational tasks with precision.
Conduct onboarding, center tours, and assist members with their daily needs.
Support sales by giving confident tours, following up with interested leads, and helping convert enquiries into members.
Organize and host relevant community moments, mixers, small events, wellness sessions, pop-ups, and member engagement activities.
Maintain the energy and culture of the space visually, socially, and operationally.
Track and report basic metrics like occupancy, feedback, enquiries, member issues, ops issues, and pending tasks.
Self-manage your workflow and ensure the center feels alive, clean, warm, and professionally run every day.
Who You Are
Warm, confident, energetic, and smart. These are non-negotiable.
You enjoy meeting people, hosting them, solving problems, and making a space feel welcoming.
You are well-spoken, dependable, presentable, and comfortable speaking to founders, professionals, visitors, vendors, and team members.
You have strong common sense and can think on your feet.
You are calm in chaos, cheerful in crisis, and quietly competent.
You are comfortable with systems, checklists, reporting, follow-ups, and basic sales coordination.
You do not need daily hand-holding. You can take ownership, notice what is wrong, and fix it.
You have a background in hospitality, cafés, hotels, airlines, boutique coworking, events, retail, wellness spaces, or premium customer-facing roles.
You care about the details: how the space looks, how people are greeted, how issues are solved, and how members feel.
What Makes Us Different
Away is building workspaces that feel more human, thoughtful, and alive.
We care about design, service, community, wellness, and the everyday experience of people who come to work with us.
This is not a typical front desk role. You will help run the space, build relationships with members, improve operations, support sales, and shape the culture of the hub.
You will get real ownership, trust, and room to grow. In return, we expect maturity, energy, discipline, and accountability.
The right person will not just operate the space. They will help make it better every week.
Bonus If You
Have hosted events, built community, or worked in creative, hospitality, wellness, café, or coworking spaces.
Love structure but do not need hand-holding.
Have strong people skills and can bring positive energy into a room.
Are comfortable with sales conversations and follow-ups.
Have a bit of a quirky side or an interesting life story.
Are excited by the idea of helping shape a growing workspace brand in Bangalore.
Compensation
This role is benchmarked at ₹30,000 per month, depending on your experience, confidence, communication, and ability to take ownership.
Sourced from foundit