Operations IT Specialist - Associate
Exxon Mobil · Bengaluru · onsite · Posted 42d ago
Undisclosed3–8 yrsfulltimeSourced from
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About this role
About us
For well over a century, ExxonMobil has been at the heart of creating and growing a modern world. We embrace the power and promise of technology, pushing the boundaries of whats possible. For billions around the world, lives are better and last longer because of the innovative problem solving and reliable energy we provide. And when it comes to developing industrial solutions to reduce carbon emissions, ExxonMobil is truly the leader.
We dont stop at "good enough." We are committed to doing whats right, even if its difficult or unpopular. We hold ourselves to high standards, challenge whats possible and invest in innovation to meet societys critical needs.
Real change begins with bold questions, drive, and ambition. Here, your talent, determination and contributions shape how far youll go and the impact youll make along the way.
Our future success depends on exceptional people. We invest in developing talent through meaningful work, challenging assignments, mentorship, and experiences that help build the next generation of leaders.
Our Culture
We are uniquely ExxonMobil. Integrity, care, excellence, resilience and courage, these core values determine how we work every day. At ExxonMobil, our values arent just words- theyre how we show up, focused on delivering the right answer, the right way, every day.
Job Group Capability
Information Technology
Job Group
IT Business Capability
Job Role Description
The IT Applications Support Analyst (SAP) provides functional and technical support for SAP applications and integrated business systems. This role is responsible for troubleshooting incidents, resolving service requests, supporting system enhancements, and collaborating with business users and technical teams to ensure stable and efficient SAP operations.
Job Role Responsibilities
- Monitor and resolve SAP incidents, service requests, and work orders within SLA targets.
- Troubleshoot issues across SAP applications and business processes.
- Support SAP integrations, interfaces, batch jobs, and third-party applications.
- Analyze root causes and work with functional, technical, and vendor teams to implement fixes.
- Participate in system upgrades, testing, enhancements, and change management activities.
- Identify opportunities for process improvement and automation.
- Develop and maintain support documentation, knowledge articles, and user guides.
- Provide proactive communication regarding system issues, outages, and resolutions.
Qualifications Skills
- 3+ years of experience in SAP Application Support or a similar IT support role.
- Experience supporting SAP ECC and/or SAP S/4HANA environments.
- Knowledge of SAP modules such as MM, SD, FI/CO, PP, or WM/EWM.
- Strong troubleshooting, analytical, and problem-solving skills.
- Experience working with global teams and end users.
- Familiarity with Agile methodologies and ITIL processes.
- Excellent verbal and written communication skills.
- 3+ years of experience in SAP Application Support or a similar IT support role.
- Experience supporting SAP ECC and/or SAP S/4HANA environments.
- Knowledge of SAP modules such as MM, SD, FI/CO, PP, or WM/EWM.
- Strong troubleshooting, analytical, and problem-solving skills.
- Experience working with global teams and end users.
- Familiarity with Agile methodologies and ITIL processes.
- Excellent verbal and written communication skills.
Technical Skills
- SAP ECC / SAP S/4HANA
- SAP business process support and incident management
- SQL for data analysis and troubleshooting
- SAP interfaces, IDocs, workflows, and batch jobs
- Azure fundamentals (Azure Data Factory, Azure Functions)
- Knowledge of SAP Fiori, ABAP concepts, and Power BI is a plus
- Experience with C#, ASP.NET, Java, PowerShell, or API integrations is an advantage
Preferred: SAP certification and experience supporting manufacturing, supply chain, procurement, or finance business processes.
Functional Skills
Alternate Location:
Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
AutomationFioriAgilebusiness systemsbusiness processChange ManagementApplication SupportApplications SupportCommunication SkillsAzure Data Factorydata analysisMicrosoft AzurefinanceAzure Functions
About ExxonMobil

Exxon Mobil
Oil & Gas
2k+
employees
1972
54 years old
Bangalore / Bengaluru, Karnataka
India
₹23.4L PA avg
Avg at ExxonMobil
About
The need for energy is universal. That's why ExxonMobil scientists and engineers are pioneering new research and pursuing new technologies to reduce emissions while creating more efficient fuels.
Industries
Oil & GasManufacturingOil / Gas / Petro Chemicals
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