Operations Intern

Responsibilities

• Interpersonal Skills: Natural ability to build rapport and handle diverse client personalities professionally.
• Tech Savvy: Basic proficiency in MS Office (Word, Excel, PowerPoint) for reporting and documentation.
• Communication: Excellent verbal and written communication skills in English and [Local Language].
• Feedback Collection: Systematically collect and document client feedback to help internal teams improve service quality and delivery.
• Meeting Support: Assist in preparing presentations and documentation for client reviews and business development meetings.
• Operational Coordination: Support the senior operations team in scheduling meetings, preparing site visit reports, and maintaining client relationship logs.
• Client Handling: Manage and resolve client concerns or service requests with a solution-oriented approach to maintain high satisfaction levels.
• Client Visits: Conduct scheduled Client Visits to understand their workplace environment, gather feedback, and strengthen the business partnership.
• Client Interaction: Act as a primary point of contact for daily client queries, ensuring clear and professional communication via email, phone, and in-person meetings.

Qualifications

• Education: Currently pursuing or recently completed a Bachelor's degree in Business Administration (BBA), Management, Communications, or a related field.

Skills

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