Operations Intern
Lane · Bengaluru · onsite · Posted 31d ago
About a minute. You'll make an account on the way through.
About this role
Location: Bengaluru (Indiranagar)
Type: Internship 3 months (with potential extension)
Reports To: Operations Manager
Experience Required: Fresher
About Lane
Lane is building India's most trusted, tech-enabled driving and mobility platform, transforming how first-time drivers learn, navigate mobility, and eventually buy their first car. India's first platform connecting certified driving instructors with learners—making driving education seamless, efficient, and accessible.
Our mission: Empower better drivers
Our vision: Zero road fatalities
Key Responsibilities
Scheduling & Coordination
- Manage daily class scheduling between learners & instructors
- Handle rescheduling requests smoothly
- Ensure optimal slot allocation with minimal conflicts
- Act as the bridge between customers and instructors
Customer Interaction (Scheduling-Focused)
- Assist learners in booking and planning their classes
- Resolve scheduling-related queries (timings, availability, changes)
- Ensure a smooth and hassle-free learning experience
Operations Execution
- Track daily schedules and completion rates
- Identify gaps in scheduling and suggest improvements
- Maintain accurate records using internal tools / sheets
What You'll Get
- Hands-on experience in a fast-growing startup
- Real-world exposure to operations & logistics
- Work closely with founders & core team
- High ownership and visible impact
Required Candidate
- Strong communication skills (clear & polite)
- Good coordination and problem-solving ability
- Comfortable handling multiple requests at once
- Attention to detail (scheduling accuracy is key)
- Basic Excel / Google Sheets knowledge
Bonus Points
- Experience in coordination / operations / scheduling roles
- Ability to stay calm and structured in fast-paced situations
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