Operations Head

Roles and Responsibilities :

• Manage daily operations of the courier/logistics department, ensuring timely delivery of packages and documents.
• Oversee transportation schedules, routes, and vehicle maintenance to minimize delays and optimize efficiency.
• Coordinate with dispatch team to ensure accurate tracking of shipments and resolve any issues that may arise during transit.
• Analyze data from FICO reports to identify trends, optimize processes, and improve overall operational performance.

Job Requirements :

• 5-12 years of experience in courier/logistics industry or related field.
• Strong knowledge of supply chain management principles, including inventory control and logistics planning.
• Proficiency in managing multiple priorities simultaneously under tight deadlines.
• Experience working with FICO software for financial analysis.