OPERATIONS HEAD (D2C & HEALTHCARE)
wholeleaf organics pvt. ltd. · Gurugram · onsite · Posted 61d ago
About a minute. You'll make an account on the way through.
About this role
About Us
We're a fast-growing, Shark Tank-funded healthcare & wellness company building one of India's most trusted consumer healthcare brands across D2C, marketplaces, quick commerce, pharmacies, and doctor-led channels.
As we continue to scale, We are seeking an experienced Operations Head to lead and strengthen our end-to-end operations across online and offline business channels. The ideal candidate will be responsible for driving operational excellence, ensuring inventory accuracy, maintaining service levels, implementing robust SOPs, optimizing supply chain efficiency, and building scalable processes to support the company's growth.
Job Description – Operations Head
Location: Gurgaon
Experience: 8–15 Years
Employment Type: Full-Time
About the Role
We are looking for an experienced Operations Head to lead and optimize our end-to-end business operations across online and offline channels. The ideal candidate will drive operational excellence, streamline supply chain processes, manage inventory, implement SOPs, and build scalable systems to support business growth.
Key Responsibilities
- Oversee end-to-end operations, including procurement, inventory, warehousing, dispatch, and order fulfillment.
- Drive inventory planning, demand forecasting, and stock optimization across D2C, marketplaces, retail, and distributor channels.
- Develop and implement SOPs to improve operational efficiency and ensure quality compliance.
- Manage vendor relationships, production planning, and logistics operations.
- Monitor operational KPIs, prepare MIS reports, and drive continuous process improvements.
- Lead and mentor the operations team while fostering accountability and operational excellence.
- Collaborate with cross-functional teams to ensure seamless execution across all business channels.
Requirements
- 8–15 years of experience in Operations, Supply Chain, or Business Operations.
- Strong experience in D2C, FMCG, Healthcare, Wellness, Nutraceuticals, or Consumer Products.
- Expertise in inventory management, supply chain optimization, vendor management, and process improvement.
- Proven leadership, analytical, and problem-solving skills.
If you're passionate about building efficient operations and driving business growth, we'd love to hear from you!
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