Operations Expert AVP

Role Description

Deutsche Bank is committed to being the best financial services provider in the world, balancing passion with precision to deliver superior solutions for our clients. This is made possible by our people: agile minds, able to see beyond the obvious and act effectively in an ever-changing global business landscape. As you'll discover, our culture supports diverse perspectives, driven by a shared sense of purpose.

Margin Operations is responsible for minimizing Deutsche Bank's counterparty credit risk on its collateralized derivatives portfolio. We aggregate the Bank's exposure across trading activity globally, administer the margin terms dictated in bilateral ISDA and CSA (Credit Support Annex) Agreements, and facilitate the exchange of permissible collateral (cash or securities) with our clients or central clearing counterparties. The team also manages Margin Disputes, regulatory Portfolio Reconciliation, and Data Control flowing into the margining systems for APAC, EMEA, and US regions.

Core Functional Responsibilities

Serve as a primary point of contact for external clients on valuation and collateral-related matters, ensuring timely resolution of queries, disputes, and escalations.

Build and maintain strong working relationships with Front Office, Trading, Sales, Product Control, Middle Office, Risk, and Operations teams globally.

Manage complex valuation and collateral disputes through effective stakeholder engagement and root cause analysis.

Partner with regional and global teams to drive consistency in processes, controls, and operating standards.

Proactively identify, assess, and mitigate operational risks while ensuring adherence to policies, procedures, and regulatory requirements.

Monitor and analyze key operational metrics, KPIs, and KRIs to identify trends and improvement opportunities.

Lead process re-engineering, automation, and transformation initiatives to enhance efficiency, scalability, and control effectiveness.

Contribute to strategic and tactical global projects, including platform enhancements, regulatory initiatives, and operational excellence programs.

Provide timely updates to senior management on key risks, escalations, and business-critical issues.

Required Technical & Business Expertise

Strong understanding of valuation, collateral management, margin processes, and dispute management across OTC derivatives and cleared products.

Hands-on experience with AcadiaSoft and TriResolve.

Knowledge of collateral optimization, reconciliation processes, and exception management.

Experience utilizing analytical and reporting tools such as Tableau, Alteryx, Power BI, or similar platforms.

Strong understanding of operational risk frameworks, controls, audit requirements, and governance practices.

Leadership & People Management Skills

Proven experience managing, developing, and motivating teams in a fast-paced operational environment.

Ability to coach and mentor team members, providing regular performance feedback and development guidance.

Demonstrated capability in talent management, succession planning, and building high-performing teams.

Ability to foster a culture of accountability, collaboration, and continuous improvement.

Experience managing team capacity, prioritization, and workload allocation across multiple deliverables.

Strong stakeholder management skills with the ability to influence and drive outcomes without direct authority.

Effective conflict resolution and escalation management capabilities.

Ability to lead teams through change, transformation, and process optimization initiatives.

Strong focus on employee engagement, learning, and professional development.

Key Competencies

Client-centric mindset with excellent relationship management skills.

Exceptional verbal, written, and presentation skills.

Strong analytical thinking and problem-solving ability.

Ability to operate independently and make sound decisions under pressure.

Excellent organizational and prioritization skills.

Strong ownership, accountability, and execution focus.

Ability to navigate a highly regulated and dynamic environment.

Collaborative leadership style with a track record of driving results across global teams.

Ideal Target Candidates

Look for candidates currently working as:

AVP / Senior Associate in Collateral Management, Valuations, Margin Operations, or OTC Operations.

Team Leads managing valuation disputes or collateral operations functions.

Professionals with experience in Investment Banks, Prime Brokerage, or Derivatives Operations teams.

Candidates who have led automation, control enhancement, audit remediation, or transformational initiatives alongside day-to-day operational management.

Candidates who have experience in managing a team

With diverse understanding and culture.

A fast-paced operational environment

Able to support the team over high volumes, escalations and issues.