Operations Executive

JOB DESCRIPTION
Job Title: Operations Executive
Department: Operation
Position & Reporting: Reports to Director
Job Purpose
The role involves close coordination with vendors and workshops to prepare
materials and track product progress. It includes performing quality checks,
measuring product sizes, supervising dispatches, and monitoring logistics to
ensure timely deliveries. The Operations Executive also maintains records of
operational activities, handles issues related to vendor-supplied products, and
supports the overall operations team in ensuring eciency and accuracy.
Key Responsibilities
Ensure vendor workshops are working as per timelines and track material
preparation and product progress
Oversee the readiness of raw material and nished goods required for
production or dispatch
Perform inspections of incoming and outgoing products; check
measurements, nishes, and packaging to ensure standards are met
Assist in operational processes during import/export activities, ensuring
proper documentation and quality compliance
Supervise product dispatches, verify packaging, and track shipments
until delivery
Communicate with vendors regarding material requirements, product
corrections, and delivery schedules
Maintain accurate records of product progress, dispatch details, and
vendor deliveries
Address issues with materials or products supplied by vendors and ensure
corrective actions are taken

Coordinate with oce teams and management to update progress
reports, timelines, and challenges
Ensure all operational activities follow company procedures and
safety/quality standards
Take initiative in resolving operational issues proactively
Provide assistance and cooperation to colleagues for smooth team
functioning
Maintain polite, professional, and courteous communication at all times
Follow company policies and maintain discipline and accountability
Perform any other tasks assigned by management from time to time
Key Result Areas (KRAs)
A. Workshop & Vendor Coordination
1. Track progress of materials/products at vendor workshops on a regular
basis
2. Ensure timely completion of work as per requirements and committed
timelines
3. Maintain smooth communication with vendors to avoid delays or
misunderstandings
4. Reduce production bottlenecks through continuous follow-ups
B. Material & Product Readiness
1. Check availability of raw materials and nished goods before production
or dispatch
2. Ensure materials are arranged as per operational schedules
3. Prevent delays caused due to material shortages or mismanagement
4. Support uninterrupted workflow by planning readiness in advance
C. Quality Assurance

1. Perform quality checks on size, nish, and packaging of products
2. Ensure all products meet dened company standards and client
expectations
3. Identify defects, damages, or incorrect specications before dispatch
4. Report and resolve issues with defective or incorrect products to minimize
rework or returns
D. Dispatch & Logistics
1. Oversee complete product dispatch processes from packing to shipment
2. Verify packaging quality and accuracy before dispatch
3. Track shipments and ensure timely delivery to clients
4. Coordinate with logistics partners to avoid delays or damages
E. Import/Export Support
1. Assist in handling operational tasks related to imports and exports
2. Ensure proper documentation and compliance during international
shipments
3. Support smooth customs clearance and shipment processing
4. Maintain quality and accuracy in all related documentation
F. Record Keeping & Reporting
1. Maintain updated records of material flow, vendor activities, and
dispatches
2. Track daily operational progress and maintain data accuracy
3. Provide regular updates and reports to management
4. Ensure documentation is organized for audit and review purposes
G. Problem-Solving

1. Address vendor or operational challenges quickly and eciently
2. Take corrective actions to avoid delays or rework
3. Suggest improvements in processes to enhance operational eciency
4. Ensure minimal disruption to production and delivery schedules
H. Internal Collaboration
1. Coordinate with oce teams for smooth operations and information flow
2. Share timely progress updates with management
3. Support cross-functional teams to achieve operational goals
4. Maintain alignment between vendors, logistics, and internal teams
I. Team Support & Professional Conduct
1. Take initiative in resolving operational issues proactively without constant
supervision
2. Provide assistance and cooperation to colleagues for smooth team
functioning
3. Maintain polite, professional, and courteous communication at all times
4. Follow company policies and maintain discipline and accountability
5. Demonstrate responsible behavior and ownership of assigned tasks
6. Contribute positively to team culture and overall workplace environment
Qualications:
Bachelors degree in Business Administration, Operations Management, or
a related eld.
Proven experience in operations management or a similar role.
Strong analytical skills and the ability to interpret data eectively.
Excellent organizational and multitasking abilities.
Strong communication and interpersonal skills.
Procient in MS Oce and operations management software.
LPA- 3-4 L