Operations Executive

Role summary: We are looking for an Executive / Assistant Manager (Central Operations / CPU) based in Thane to oversee end-to-end Bank Reconciliation Statement (BRS) processes between the Loan Management System (LMS) and General Ledger (GL). The position involves overseeing all inflows and outflows, investigating long-standing unidentified transactions, preventing double or erroneous disbursements, and reporting operational MIS metrics to leadership.

Key responsibilities

1. Daily BRS & Execution: Download daily statements across collection and disbursement bank accounts; run LMS auto-reconciliation, compare GL credit/debit entries against bank statements (by date, instrument number, and amount), and upload formats for system knock-offs.

2. Disbursement & Repayment Recon: Reconcile NACH collections, cash/online repayment channels (BillDesk, Setu, Virtual A/c, NEFT, RTGS, IMPS, UPI), partner collection accounts, failed API disbursals, bank charges, and uncashed cheques.

3. Control & Risk Mitigation: Maintain strict oversight on money outflows to detect double/incorrect disbursements, track auto-pay failures, resolve SOA receipt mismatches, and flag dual payment releases.

4. High-Aging & Unidentified Credit Management: Track, investigate, and report high-aging open items, unidentified borrower credits, and pending insurance refund details; execute income booking for unapplied credits based on aging matrices.

5. MIS & Stakeholder Reporting: Prepare and present monthly bank-wise BRS summaries for EXCO, publish weekly open-item reviews with the Head of Operations, and track unidentified credit dashboards.

6. Audit & Compliance: Ensure adherence to internal SOPs, internal audit frameworks, and financial control requirements across all assigned disbursement, collection, and partner bank accounts.

Required Skills & Qualifications

• Experience: 3 to 8 years of core experience in Bank Reconciliation (BRS) within Central Operations / CPU at a BFSI/NBFC organization.
• Technical & system proficiency: Hands-on experience with Loan Management Systems (LMS), General Ledger (GL) modules, BRS tools, and advanced MS Excel (VLOOKUP, XLOOKUP, Pivot Tables, data matching routines).
• Domain knowledge: In-depth understanding of banking repayment modes (NACH, Virtual Accounts, Payment Gateways), disbursement cycles, unapplied credit accounting, and financial control workflows.