Operations Executive

Role & responsibilities

• Manage and monitor day-to-day operational activities to ensure smooth business functioning.
• Coordinate with field staff, branch teams, reporting managers, and other departments for operational requirements.
• Track business performance, operational targets, and productivity reports.
• Prepare and maintain daily, weekly, and monthly MIS reports.
• Ensure timely completion of assigned tasks and adherence to company policies and processes.
• Monitor operational issues, resolve routine queries, and escalate critical matters to the concerned authority.
• Maintain accurate documentation, records, and databases.
• Follow up with internal teams and field staff to ensure timely submission of reports and completion of activities.
• Support process improvements and help achieve organizational business targets.
• Perform other operational duties as assigned by the reporting manager.

Required Skills and Qualifications

• Graduate in any discipline.
• Minimum 1 year of experience in operations, business coordination, or a related field.
• Good communication and coordination skills.
• Working knowledge of MS Excel, MS Word, and email communication.
• Ability to prepare MIS reports and maintain operational data.
• Strong follow-up, problem-solving, and time-management skills.
• Ability to work independently and manage multiple tasks.
• Willingness to coordinate with field teams and travel, if required by the business.