Operations Executive

Operations Executive / Operations Associate CS & AI/ML

Company: JoulestoWatts
Function: Operations / Technology Operations
Experience: 05 Years
Employment Type: Full Time
Industry: IT Services & Consulting

Job Description

JoulestoWatts is looking for Operations professionals with a Computer Science/IT background and knowledge of Artificial Intelligence and Machine Learning to join our growing team.

The ideal candidate will have a combination of technical understanding, analytical skills, operational expertise, and strong communication abilities. This role involves supporting day-to-day operations, coordinating with internal stakeholders, maintaining process efficiency, and working with technology-driven processes.

Key Responsibilities

• Manage and coordinate day-to-day operational activities.
• Monitor and track process performance, productivity, and operational metrics.
• Coordinate with internal teams and stakeholders to ensure timely completion of deliverables.
• Analyze operational data and identify process gaps or improvement opportunities.
• Prepare and maintain reports, trackers, dashboards, and MIS.
• Support process automation and technology-driven operational initiatives.
• Apply knowledge of AI/ML concepts to understand and support technology-enabled processes.
• Ensure adherence to defined processes, SLAs, and quality standards.
• Identify operational issues and coordinate with relevant teams for resolution.
• Contribute to continuous improvement and process optimization initiatives.

Required Skills

• Strong understanding of Computer Science fundamentals.
• Basic to good knowledge of Artificial Intelligence and Machine Learning.
• Strong analytical and problem-solving skills.
• Good knowledge of MS Excel / Google Sheets.
• Good communication and stakeholder-management skills.
• Ability to work with data, reports, and operational metrics.
• Good organizational and time-management skills.
• Ability to work in a fast-paced, process-oriented environment.

Educational Qualification

• B.E./B.Tech/M.Tech/B.Sc./M.Sc. in Computer Science, Information Technology, AI/ML, Data Science, or related disciplines.
• Candidates with relevant technical certifications or project experience in AI/ML will be preferred.

Experience

• Freshers: Candidates with relevant academic projects, internships, or certifications in CS/AI/ML are encouraged to apply.
• Experienced candidates: 1–5 years of experience in Operations, IT Operations, Technical Operations, Business Operations, or related roles.

Interested candidates can apply with their updated resume : [email removed]