Operations Executive

About the Role The Operations Executive will play a key role in ensuring smooth day-to-day Sales operations by driving coordination, structure, and execution. It is a detail-oriented MIS Executive with sales operations experience to manage sales data, generate reports, coordinate with vendors, and support the sales team with accurate, timely business insights and process documentation. The ideal candidate will bridge the gap between raw data and actionable sales strategy, ensuring smooth day-to-day sales operations. KeyResponsibilities

• Prepare, maintain, and update daily/weekly/monthly MIS reports (sales performance, targets vs. achievements, pipeline, collections, etc.)
• Manage and analyze sales data using Excel/Google Sheets (pivot tables, VLOOKUP, dashboards) and CRM tools
• Track sales team performance against targets and highlight gaps to management
• Coordinate with sales team for order processing, invoicing, and follow-ups
• Coordinate with vendors for order placement, delivery timelines, rate negotiations, and issue resolution
• Maintain vendor records, agreements, and performance tracking
• Maintain and update customer/dealer/distributor databases
• Support sales planning by providing data-backed insights (territory performance, product-wise sales, etc.)
• Assist in drafting, documenting, and updating SOPs (Standard Operating Procedures) for sales and operational processes
• Support the design, calculation, and rollout of sales incentive/commission plans; track incentive payouts against performance
• Prepare dashboards and presentations for leadership review
• Ensure data accuracy, consistency, and timely reporting across departments
• Assist in sales forecasting, budgeting, and target-setting processes
• Coordinate with finance/accounts for reconciliation of sales figures, vendor payments, and outstanding collections
• Streamline and automate reporting processes to reduce manual effort

Required Skills Qualifications

• Bachelors degree in any discipline (Commerce/Business preferred)
• Minimum 2 years of experience in MIS reporting and/or sales operations
• Advanced proficiency in MS Excel (pivot tables, VLOOKUP/XLOOKUP, macros a plus)
• Experience with CRM software (Salesforce, Zoho, etc.) is a plus
• Prior exposure to vendor coordination or procurement support is a plus
• Basic understanding of SOP documentation and incentive/commission structures
• Strong analytical and data interpretation skills
• Good communication and negotiation skills to coordinate with vendors, sales, finance, and management teams
• High attention to detail and accuracy
• Ability to multitask and work under deadlines
• Working knowledge of Power BI/Google Data Studio is an added advantage